NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Business / Companies / Energy

Power consumers who don't switch will be pushed to shop around

Hamish Rutherford
By Hamish Rutherford
Wellington Business Editor·NZ Herald·
2 Oct, 2019 11:00 PM4 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Meridian Energy, owners of the Benmore power station, may be forced to sell more electricity to the wholesale market as part of a plan to improve competition among electricity retailers.

Meridian Energy, owners of the Benmore power station, may be forced to sell more electricity to the wholesale market as part of a plan to improve competition among electricity retailers.

A new pilot scheme to push households who have shown little interest in changing electricity companies to shop around is planned as part of an attempt to boost competition.

Energy and Resources Minister Megan Woods released the Government's response to the Electricity Price Review (EPR) on Thursday, a working group set up as part of Labour's coalition with NZ First.

While many of the proposals are modest - including giving the industry more time to abolish prompt payment discounts - the Government is signalling moves around switching and changes to the wholesale electricity market which are significant.

The Electricity Authority (EA) will be pushed to develop a pilot scheme to push consumers who have shown little interest in switching as well as stop retailers from using tactics to retain customers who indicate they are looking to move.

READ MORE:
• Premium - Electricity companies turning on to green power
• Power consumers who don't switch will be pushed to shop around
• Electricity authority and Flick Electric disagree on who's to blame for power bill shock

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

"A large number of consumers are disengaged and have not switched retailers in many years," Woods said in the Government's response to the EPR.

"These consumers could receive better price deals but for certain reasons do not shop around," Woods said, with the EA pushed to develop a business case for the scheme.

Cameron Burrows, chief executive of the Electricity Retailers Association (ERANZ), said although the organisation was generally supportive with the direction of the EPR and the Government's response, there were concerns about the proposed pilot.

Advertisement
Advertise with NZME.

"The devil will be in the detail but it's important that people can choose for themselves, rather than having it done for them."

While price was the main driver for some customers, others bought electricity with other products, or preferred companies who sent physical bills or had customer service staff available.

"It's important that people engage and choose what's best for them rather than a situation where they say 'oh, the government just does that for me'."

Wholesale change

Discover more

New Zealand

Spark's scam warning: Don't give out personal information

02 Oct 11:07 PM
Business

NZ sharemarket blindsided by Rio Tinto's review of Tiwai Point

23 Oct 05:03 AM

The Government is also pushing ahead with changes to the wholesale market.
Although there was little detail, Woods said the Government would require big companies to "sell electricity at affordable rates into the wholesale market to level the playing field for smaller and independent retailers".

The Government will direct the EA to do work to improve a market which allows retailers to purchase electricity for future use, a means of hedging against what the prices will be at the time.

"I propose to make clear the Government expects the [Electricity] Authority (EA) to give this matter high priority," Woods wrote in a Cabinet paper on the review.

"I want to be assured the fragility previously observed in the wholesale market at times of stress is not repeated in future, and I will make it clear I do not want to wait for a 'better solution' that might never be found."

New Zealand's four largest electricity generators, Contact, Meridian, Mercury and Genesis, already operate as market makers in the wholesale markets, where electricity is traded both in real time (the spot market) and electricity for future use (contract).

The EPR, which was chaired by QC Miriam Dean, warned the contract market under which companies and customers cover future demand was prone to stress when it was needed most: when the spot market was under stress, generally at times of high demand and unexpected disruption.

Advertisement
Advertise with NZME.

"The spread between wholesale contract buy and sell prices has become uncomfortably wide – exceeding 50 per cent at times," the EPR's final report said.

"Spreads of this magnitude are inconsistent with a well-functioning contract market and undermine confidence in it as a way to manage electricity price risk."

Periods of stress in the contract market tend to disadvantage retail-only companies, while the major energy companies can arguably sustain loses in their retail businesses due to unusually strong profits from generation.

The EPR recommended giving the industry 12 months to come up with a plan to improve the contract market itself, although Woods' statement suggests she wants the electricity regulator to move straight to finding a means to force generators to add liquidity to the wholesale market.

National's energy spokesman Jonathan Young said the changes failed to identify how much the moves would save households.

"Some changes seem perverse and poorly thought through, such as removing prompt payment discounts while retaining late payment fees, which will punish people who pay their bills on time. These discounts can reduce electricity bills by up to $600 a year for the average household."

Advertisement
Advertise with NZME.
Save

    Share this article

Latest from Energy

Energy

Big four power firms near deal to secure Huntly's back-up role

18 Jun 10:57 PM
Premium
Energy

Why energy is set to be a hot topic in next year's election

15 Jun 02:00 AM
Premium
Energy

Israel-Iran attack: AA says petrol price panic pointless

13 Jun 04:46 AM

Jono and Ben brew up a tea-fuelled adventure in Sri Lanka

sponsored
Advertisement
Advertise with NZME.

Latest from Energy

Big four power firms near deal to secure Huntly's back-up role

Big four power firms near deal to secure Huntly's back-up role

18 Jun 10:57 PM

New Zealand's big power generators want to offset dry-year risk.

Premium
Why energy is set to be a hot topic in next year's election

Why energy is set to be a hot topic in next year's election

15 Jun 02:00 AM
Premium
Israel-Iran attack: AA says petrol price panic pointless

Israel-Iran attack: AA says petrol price panic pointless

13 Jun 04:46 AM
Premium
Stock Takes: Why NZ's largest firms are suddenly ripe for takeover talks

Stock Takes: Why NZ's largest firms are suddenly ripe for takeover talks

12 Jun 09:00 PM
Help for those helping hardest-hit
sponsored

Help for those helping hardest-hit

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP