A complainant to the Advertising Standards Authority said the website was misleading, made unsubstantiated claims, and played on fear.
In response, the advertiser supplied a range of research and said it was proven that acidosis was directly linked to inflammation and consequent chronic disease. Alkaline water offered relief from acidosis, and consequently the many illnesses named.
However, the complaints board said the research was "speculative and hopeful but clinically inconclusive", and did not confirm a link between ionised water and inflammation and disease.
The advertiser had altered the text on its website, but the board said the new version still contained unproven claims, and was still in breach of the therapeutic products code.
The board did not agree with the complainant that the ad unjustifiably played on fear.
The complaint was partly upheld and the advertisement ordered to be removed.