NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Business / Companies / Airlines

Shane Jones' warning for Air New Zealand after Jetstar withdraws from regions

NZ Herald
25 Sep, 2019 06:08 AM5 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Regional economic development minister Shane Jones. Photo / File

Regional economic development minister Shane Jones. Photo / File

Regional economic development minister Shane Jones said he was "immensely disappointed" at the withdrawal of the Jetstar airline from regional routes.

READ MORE:
• Jetstar: So long, and thanks for all the cheap flights

He's warned national carrier Air New Zealand not to use the opportunity to "gouge" regional air travellers.

"Air New Zealand has historically challenged anyone who creates a meaningful presence in the regions but it must not be tempted to ramp up gouging activity."

Finance Minister Grant Robertson, who is the Minister responsible for Air New Zealand which is 51 per cent owned by the Crown, said he is not able direct the company when it comes to ticket pricing.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

But he said there is an expectation from New Zealanders that Air New Zealand keeps its prices fair.

"Clearly we will keep an eye on that but those decisions are theirs to make."

Although Jones acknowledged the Government could not interfere with operational matters, such as ticket pricing, "that does not mean Air NZ gets a free pass".

Advertisement
Advertise with NZME.

Jones said at one level Jetstar's withdrawal was capitalism at work.

"But as a retail politician I stand up for regional travellers and the pressures put on them."

Jones said he would be keeping an eye on Air New Zealand's prices and "won't sit idly by" if the airline took advantage.

Jones added he will be talking to the company about this issue.

Discover more

Business

The slow-burning success of Disney's Bob Iger

25 Sep 05:00 AM
Business

Finance firms face fine of up to $5m for conduct breaches

25 Sep 12:38 AM
Airlines

Finance Minister's message to top boards: No pay rise

29 Sep 04:00 PM
New Zealand|politics

Logger takes axe to Shane Jones over awards night conduct

01 Oct 04:34 AM

He said he does not need Robertson's permission to talk to Air NZ – "if I want to talk to any corporate as the Provincial Champion, I'll be doing it 24/7."

However he was also confident the airline would want to maintain its brand equity and goodwill with regional travellers.

Asked about the issue, Commerce Minister Kris Faafoi said aviation is a "tough business at the moment".

He pointed to a recent move by Air New Zealand to cut some of its regional flights as well.

"I don't know if it's a competition issue… but there is always an opportunity for locally-based carriers to get in there as well."

Transport Minister Phil Twyford said the news was a "real disappointment" for regional New Zealand.

Advertisement
Advertise with NZME.

Twyford said there was no question that regional airline services increase the number of flights and has driven down prices in those areas.

"This is a bummer for regional New Zealand."

Jetstar was forced to drop some of its prices in response to Air NZ decreasing its ticket prices – Twyford said many in the regions will be wondering if Air NZ will maintain that kind of pricing.

Twyford said he has had a number of conversations with Jetstar over the last couple of months and the company told him of their plans to cut its regional services some months ago.

But Jetstar did not ask the Government for help, he said.

He said he was not seeking assurances from Air NZ that it would not hike its price.

Advertisement
Advertise with NZME.

"But I think that question will be on the mind of the public."

Jetstar decision to withdraw from the regions will come into effect from December 1.

Jetstar has been flying to Napier, Nelson, New Plymouth and Palmerston North for the past four years. The presence of the budget offshoot of Qantas has been critical in dragging down the cost of notoriously high fares on regional routes.

Given the uncertainty of turboprop services beyond November 30, Jetstar customers booked on regional services after November 30 will be offered options including a full refund. About 20,000 passengers were booked on Jetstar flights beyond that date.

The airline had lost $20 million flying the regional network last year.

House of Travel commercial director Brent Thomas said Jetstar's decision was a big blow for regional New Zealand.

Advertisement
Advertise with NZME.
Jetstar has been flying to Napier, Nelson, New Plymouth and Palmerston North for the past four years. Photo / Supplied
Jetstar has been flying to Napier, Nelson, New Plymouth and Palmerston North for the past four years. Photo / Supplied

The move was incredibly poor timing leading up to the Christmas holiday period.

"November 30 - it's just before the December, New Year period, which sees a large movement of people," he said.

"It is a very difficult time for people to re-position themselves because of the lack of availability. And then what is going to be the cost of that, so that's hard.

"It's certainly not good for people in the regions where Jetstar currently flies. And that's also going to potentially impact from a tourism point of view.

Thomas said there was going to be an impact from an inbound point of view because it was going to be harder to get to those regions.

"Jetstar carries a significant number of people so those customers are going to have to look for alternatives, in most cases of course will be Air New Zealand.

Advertisement
Advertise with NZME.

"What we do know is where there has been competition it's been good from a pricing point of view. But also from an availability point of view for travellers."

Gareth Evans, Jetstar's chief executive flew to Auckland to deliver the bad news and said his airline had given the regional routes a ''red hot'' go.

He said there was never a good time to announce scaling back services but had done it today to give time to consult with staff - most of who would be offered jobs in New Zealand - and passengers who could make alternative arrangements.

He said given the state of the market and the cost of running the regional operation, there were few prospects of any turnaround in the near future. The airline's jet operation here accounts for 83 per cent of its business.

Air NZ quickly pounced on their rival's news - offering discounted fares for affected Jetstar customers.

Save

    Share this article

Latest from Airlines

Premium
Stock takes

Stock Takes: In play - more firms eyed for takeover as economy remains sluggish

19 Jun 09:00 PM
Airlines

Israel to begin bringing back citizens stranded abroad

18 Jun 01:39 AM
Business|companies

Vietjet orders 100 Airbus A321neo planes

18 Jun 12:26 AM

Jono and Ben brew up a tea-fuelled adventure in Sri Lanka

sponsored
Advertisement
Advertise with NZME.

Latest from Airlines

Premium
Stock Takes: In play - more firms eyed for takeover as economy remains sluggish

Stock Takes: In play - more firms eyed for takeover as economy remains sluggish

19 Jun 09:00 PM

BGH's tilt at Tourism Holdings has sparked more merger and acquisition speculation.

 Israel to begin bringing back citizens stranded abroad

Israel to begin bringing back citizens stranded abroad

18 Jun 01:39 AM
Vietjet orders 100 Airbus A321neo planes

Vietjet orders 100 Airbus A321neo planes

18 Jun 12:26 AM
Premium
Pilot group to honour Erebus legacy with safety award

Pilot group to honour Erebus legacy with safety award

17 Jun 07:00 AM
Help for those helping hardest-hit
sponsored

Help for those helping hardest-hit

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP