Staff are being trained to use tasers in order to deal with unruly or violent passengers.
Staff are being trained to use tasers in order to deal with unruly or violent passengers.
Korean Air Lines said it will allow crew members to "readily use stun guns" to manage violent passengers, and hire more male flight attendants, after coming in for criticism from U.S. singer Richard Marx over its handling of a recent incident.
The new crew guidelines, announced on Tuesday following theDecember 20 incident, will also include more staff training, use of the latest device to tie up a violent passenger, and the banning of passengers with a history of unruly behavior.
Men account for about one-tenth of Korean Air flight attendants, and the carrier said it will try to have at least one male on duty in the cabin for each flight.
"While US carriers have taken stern action on violent on-board behavior following the terrorist attacks of September 11 (2001), Asian carriers including us have not imposed tough standards because of Asian culture," Korean Air President Chi Chang-hoon told a news conference.
"We will use the latest incident to put safety foremost and strengthen our safety standards," he said.
In South Korea, the number of unlawful acts committed aboard airplanes has more than tripled over the past five years, according to government data.
South Korean police on Tuesday sought an arrest warrant for the passenger involved in the latest incident, identified by his surname Lim, on charges including inflicting injury to the crew and a passenger on the Vietnam to South Korea flight.
An airline spokesman said the man had consumed two and a half shots of whiskey during the flight.
The incident came to light when Marx said on Facebook and Twitter that he helped subdue "a psycho passenger attacking crew members and other passengers," accusing crew members of being "ill-trained" and "ill-equipped" to handle the "chaotic and dangerous event".
