NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Business / Companies / Airlines

Air NZ drops BNZ from airpoints

NZ Herald
18 Mar, 2015 10:37 PM4 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Air New Zealand had a 60 per cent capital return in the last 12 months. Photo / Alan Gibson

Air New Zealand had a 60 per cent capital return in the last 12 months. Photo / Alan Gibson

Air New Zealand has replaced BNZ in favour of Westpac as its official Airpoints partner.

BNZ retail banking and marketing director Craig Herbison said the announcement ends a 16-year partnership.

"We've been in this relationship with Air New Zealand since the '90s.

"Things have changed a lot since the '90s. They've changed a lot for our customers and customers have told us that they want more flexibility and choice."

The partnership is due to end at midnight on April 30, at which point BNZ's GlobalPlus products will no longer earn Air New Zealand related benefits, including Airpoints dollars and status points.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

"That's why we've gone down the route of cash, because we believe cash is king, it's more immediate for customers - if they want to fly they can go flying, if they want to buy, they can go buying and if they want to retire debt, then they can do that as well."

Instead of airpoints, from May 1 BNZ customers will be enticed with a cash-back offer, where they will earn $1 for every airpoint they would have earned under the current scheme.

BNZ will be launching a new rewards programme later this year which would include travel, Herbison said.

Advertisement
Advertise with NZME.

He declined to say how many BNZ customers currently took advantage of the airpoints scheme or speculate on how many customers BNZ would lose as a result of the partnership with Air New Zealand ending.

"That's commercially sensitive to us, in any event, our aspiration is that every customer that sees cash as a replacement for airpoints dollars will see the value in it.

"Rather than having to wait one or two years of earning airpoints dollars and then taking a flight, they can receive cash and they can do something with that immediately."

BNZ would continue its partnership providing the banking platform for Air New Zealand's prepaid travel and credit card OneSmart, Herbison said.

Discover more

Airlines

BNZ customers lose airpoints, gain cash

19 Mar 04:00 PM
Airlines

Bayleys joins Air NZ Airpoints

31 Mar 04:00 PM

"This is a commercial conversation we've had with them where we're not strategically aligned moving forward.

"We want to give more customers choice to earn on more BNZ products and services - the Air New Zealand relationship was just unable to provide that level of flexibility."

Westpac NZ chief executive David McLean the partnership was a huge deal for the bank.

"There's a lot of customers who from the first of April won't be able to earn airpoints on their BNZ credit cards, probably over 100,000.

"That is potentially a big shift in the market. We know from our research into this type of customer base, that these are people to whom earning airpoints is really, really important.

"They love travel and they want to keep earning it on their spend so they're going to need to be looking around for a credit card that does help them earn airpoints and we've got a very big, easy opportunity to do it.

Advertisement
Advertise with NZME.

"It's a really compelling offer and we're going to compete very, very vigorously," McLean said.

"We're very confident we'll win a large proportion of these customers, but we're not putting a target on it."

Air New Zealand's general manager of loyalty Hamish Rumbold said the partnership with Westpac was a significant change in the New Zealand credit card market.

"More than 20 per cent of all credit card spend in New Zealand is on Airpoints earning credit cards.

"As we continue to grow the Airpoints programme we are excited to be able to work with Westpac to offer a wide range of Airpoints earning products and deliver better earn rates on Airpoints members' spend."

Air New Zealand had other existing partnerships with Kiwibank, ANZ and American Express, Rumbold said.

Advertisement
Advertise with NZME.

Westpac's new products will initially include Westpac Airpoints MasterCard, Westpac Airpoints Platinum MasterCard, Westpac Airpoints World MasterCard and Westpac Airpoints Business MasterCard.

The bank is also offering an Airpoints earning mortgage with further products to be announced during the year.

"We recognise that changing credit cards can be an inconvenience for people, however Westpac, American Express, ANZ and Kiwibank all have specialist teams in place to make the change an easy one," Rumbold said.

Air New Zealand's Airpoints programme has grown by more than a quarter of a million members over the past 12 months to 1.8 million.

BNZ spokeswoman Katherine Cornish said accrued airpoints would remain with Air New Zealand.

"A good number" of customers currently took advantage of the BNZ airpoints programme, Cornish said.

Advertisement
Advertise with NZME.

"It's fair to say that some might change cards and go to someone different, but it's difficult to say at this stage."

Cornish declined to comment on what BNZ had forecast the cashback programme would cost the bank.

Save

    Share this article

Latest from Airlines

Opinion

Freak wind gusts made worse by climate change threaten airline passenger safety

23 Jun 06:59 AM
Premium
Stock takes

Stock Takes: In play - more firms eyed for takeover as economy remains sluggish

19 Jun 09:00 PM
Airlines

Israel to begin bringing back citizens stranded abroad

18 Jun 01:39 AM

Anzor’s East Tāmaki hub speeds supply

sponsored
Advertisement
Advertise with NZME.

Latest from Airlines

Freak wind gusts made worse by climate change threaten airline passenger safety

Freak wind gusts made worse by climate change threaten airline passenger safety

23 Jun 06:59 AM

Global warming increases frequency and intensity of thunderstorm downbursts.

Premium
Stock Takes: In play - more firms eyed for takeover as economy remains sluggish

Stock Takes: In play - more firms eyed for takeover as economy remains sluggish

19 Jun 09:00 PM
 Israel to begin bringing back citizens stranded abroad

Israel to begin bringing back citizens stranded abroad

18 Jun 01:39 AM
Vietjet orders 100 Airbus A321neo planes

Vietjet orders 100 Airbus A321neo planes

18 Jun 12:26 AM
Kaibosh gets a clean-energy boost in the fight against food waste
sponsored

Kaibosh gets a clean-energy boost in the fight against food waste

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP