Latest from Airlines

Air NZ’s radical move to tackle long contact centre waiting times

The airline says call centre service levels are still not up to scratch.

'Absolute zoo': Auckland Airport chairman responds to shareholder criticism

The company says improvements over the last month should help during summer.

What a global airport boss thought of his connection through Auckland

The industry leader says investment is needed to bring airports up to scratch.

Defence Force: Firefighter shortage cuts Ōhakea option for diverted airliners

There's a national shortage of qualified personnel and very limited training options.

Why the outlook for Air New Zealand is clouding over

Airline releases half-year guidance as it faces bumps ahead.

Record arrivals from India help boost tourist numbers

India is the fifth-largest source of overseas visitors to New Zealand.

Qantas upheaval: Board chairman to quit scandal-hit airline

Cleanout of board as Australian airline confronts 'reputational issues'.

Happy landings: What airlines and airports want from the next government

New Zealand's reputation with international airlines is at risk, says action report.

‘Holy s***, I never expected that’: Big payday for Kiwi travel firm bought by global giant

Run out of an Orewa home, the business now has multi-billion-dollar backing.

Jetstar gears up for school holiday, slashes airfares

Airline takes a pop at rival Air NZ with $30 fare promotion.

Airlines and Auckland Airport trade blows over travel chaos

Airlines say service unacceptable but airport says flight delays big problem.

The big winners from the $1b taxpayer air freight scheme

The subsidies were introduced soon after the pandemic hit in 2020.

Why Auckland Airport is such a mess

Construction work has contributed to the Airport looking 'like a bombsite'

Corporate boss's pay for four weeks working at Qantas

Former Air NZ exec gets equity grant; fallout from Qantas controversy.

Auckland Airport chaos: ‘It just looks so bad for the gateway’

A tourism leader is worried a potentially busy season is off to a bad start.

Flight Centre global brand boss: How to make the best of good deals coming back

Air fares are showing signs of easing

Qantas keeps the faith in Warriors making the NRL grand final - with an out clause for fans

The airline is temporarily knocking down the price of fares across the Tasman.

Cruise season bonanza: Record summer in store

Australasia is seen as among the most vibrant, although the impact of ships is questioned.