Cruise vacations are a relatively new travel option in China, with Carnival first entering the region in 2006. China is poised to become the world's second-largest market, after the US, by 2017, according to the World Travel Market and Euromonitor International.
Chinese cruise customers are typically younger than travellers from Europe and the US with many 25-to-45-year-olds traveling with their children and parents, Buckelew said. The Chinese tend to have less vacation time, so itineraries focus on three- to five-day voyages, he said.
One reason the Chinese market is growing fast is that its younger customers are active in social media, Buckelew said.
"They're taking pictures of the meals they're eating, pushing them out to their friends," he said. "The cruise story is getting out a lot quicker."
The Sapphire Princess, Carnival's first premium-priced ship in the region, begins a four-month season in Shanghai on May 21. Customised touches for the market include Tai Chi classes and English-style afternoon tea.
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Princess and Costa cruises are two of the 10 lines operated by Carnival.
The seven-year-old Costa Serena features a two-level spa with Turkish bath, a Grand Prix-racing simulator, water slide, casino and outdoor jogging track. Meals, entertainment and gift- shop items will be changed to reflect Chinese tastes, with a nod to well-known global labels.
"It's very luxury and brand-name oriented, particularly for the European and American brand names," Buckelew said.
Carnival has been trying to improve its image and reassure passengers after incidents in recent years including onboard illnesses, a fire on a Triumph cruise and the wreck of its Costa Concordia ship off the Italian coast in 2012. It has introduced a $25 million marketing campaign and made investments in ship safety and entertainment.
- Bloomberg