NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • Deloitte Fast 50
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In

Advertisement
Advertise with NZME.
Premium
Home / Infrastructure report

Why Wellington’s council must learn to listen - Luke Pierson

By Luke Pierson
NZ Herald·
4 Aug, 2025 04:59 PM5 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save
    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

A burst water main causes flooding in Wellington's Vivian St. Photo / Mark Mitchell

A burst water main causes flooding in Wellington's Vivian St. Photo / Mark Mitchell

Opinion by Luke Pierson
Luke Pierson is an entrepreneur, company director, and founding member of Vision for Wellington.

KEY FACTS

  • Trust in Wellington Council has hit a low point.
  • Just 27% of Wellingtonians trust the council, and only 24% feel listened to.
  • Wellington is facing another change in mayor at the local body elections.

I grew up in a home with narrow musical tastes. Dad liked rock, full stop.

The radio offered some escape, but it wasn’t until I flipped through a family friend’s CDs that I stumbled across jazz.

I sat with Miles Davis and let the disorder draw me in. I’d never heard anything like it.

Advertisement
Advertise with NZME.

Jazz began in the 1920s as a response to its times — loose, unpredictable, alive.

It challenged the idea that music should be “correct”. Jazz musicians treated music as dialogue, not monologue.

They listened and responded — to each other, to the moment, and to the audience. The act of listening was what made the music work.

Good decision-making starts with listening, too. It’s how you understand the problem, weigh the trade-offs, and build trust in the path ahead — especially when the decisions are complex, long-term and expensive.

Advertisement
Advertise with NZME.
Luke Pierson, Vision for Wellington
Luke Pierson, Vision for Wellington

That’s the point of local government: to let communities shape their own future.

Decisions made closer to those affected by them are more likely to be in tune with local needs and values.

Communities know what matters most to them, and should have the power to act.

It’s also the promise of local democracy: proximity, accountability and responsiveness. Councils are entrusted with planning, infrastructure, transport, libraries and more — not because they’re expected to be perfect, but because they’re expected to listen.

What we’re seeing in Wellington at the moment is what happens when they don’t.

While the symptoms may be failing finances and leaking pipes, the real problem runs deeper.

Trust is at an all-time low: just 27% of Wellingtonians trust the council, and only 24% feel listened to.

It’s not hard to see why. Despite widespread public concern, controversial projects keep moving ahead because the council believes it knows best.

Advertisement
Advertise with NZME.

That might have washed occasionally if it had shown it could deliver.

But after years of delays and hundreds of millions in cost blowouts, a handful of infrastructure projects — once full of promise — have become symbols of a council that can’t be trusted with complex decisions.

The consequences are both practical and political. Take the failed proposal to sell the city’s stake in Wellington Airport.

There may well have been good financial arguments but by that point it wasn’t about whether selling the airport was the right thing to do.

It was about whether we trusted the council to do the right thing.

After years of delays and hundreds of millions in cost blowouts, a handful of infrastructure projects — once full of promise — have become symbols of a council that can’t be trusted with complex decisions.

Luke Pierson

That failure derailed the entire long-term planning process, a statutory requirement laying out spending priorities for the next decade.

Something previous councils have delivered like clockwork every three years took this one an extra 12 months and a Crown observer to complete.

But here’s the brighter note: people haven’t given up. The thing about not being listened to is that it leaves Wellingtonians with two choices — stop complaining or do something about it.

Vision for Wellington is an attempt to do the latter: help the city find its rhythm again.

The group was set up with a simple purpose: to listen. It’s deliberately apolitical, aiming to build consensus across backgrounds and beliefs — something that’s near impossible if you’re backing candidates.

In a few short months, we’ve hosted 2000 Wellingtonians at eight public panels featuring 35 local experts, from transport engineers and housing advocates to entrepreneurs and economists.

Thousands more have streamed the conversations online, and hundreds have written in with ideas, feedback and fully formed proposals.

Crucially, we haven’t put forward any ideas of our own. This isn’t about telling Wellington what to do.

It’s about understanding what Wellington wants. What we’re building isn’t a political platform, but a shared set of priorities that reflect the aspirations of the people who live here.

And we’re backing that with robust, representative research so it speaks for the city, not just the loudest voices in the room.

One thing is already clear: Wellingtonians want change.

Every serious mayoral candidate has heard that loud and clear, promising a reset with tighter control of spending, lower pressure on rates, better scrutiny of big projects and greater transparency. The question now is whether they can deliver.

With Wellington playing musical mayors for the third election in a row, and at least five councillors standing down, change is clearly coming — for better or worse.

For a progressive city, a style of leadership that says “we’re right, you’re wrong” is about as conservative as it gets.

What we need now is the opposite: leaders who can listen, adapt and build consensus across differences. Leaders who treat governing not as a monologue but as a conversation.

Because what we’re facing isn’t just a failure of pipes or projects. It’s a failure of decision-making.

Until we change that tune, the outcomes won’t change — no matter who’s in charge.

Save
    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Latest from Infrastructure report

Opinion

Katie Bradford: Canada's infrastructure approach offers lessons for NZ

Opinion

Patrick Brockie: $5.5b rail link's sweeping legacy for New Zealand

Opinion

Sarah Sinclair: From planning to reality – the urgent path for NZ infrastructure


Sponsored

Kiss cams and passion cohorts: how brands get famous in culture

Advertisement
Advertise with NZME.

Latest from Infrastructure report

Katie Bradford: Canada's infrastructure approach offers lessons for NZ
Opinion

Katie Bradford: Canada's infrastructure approach offers lessons for NZ

OPINION: NZ needs to show the real value of what we build so infrastructure can progress.

04 Aug 04:59 PM
Patrick Brockie: $5.5b rail link's sweeping legacy for New Zealand
Opinion

Patrick Brockie: $5.5b rail link's sweeping legacy for New Zealand

04 Aug 04:59 PM
Sarah Sinclair: From planning to reality – the urgent path for NZ infrastructure
Opinion

Sarah Sinclair: From planning to reality – the urgent path for NZ infrastructure

04 Aug 04:59 PM


Kiss cams and passion cohorts: how brands get famous in culture
Sponsored

Kiss cams and passion cohorts: how brands get famous in culture

01 Aug 12:26 AM
NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP