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Home / Business

Advertisers warn Facebook 'enough is enough'

By Martin Robinson
Daily Telegraph UK·
22 Mar, 2018 10:00 PM5 mins to read

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Facebook CEO Mark Zuckerberg. Photo / Bloomberg

Facebook CEO Mark Zuckerberg. Photo / Bloomberg

Facebook could be abandoned by advertisers willing to pull their "hard money" after deciding "enough is enough" after their data disaster.

Up to 3,000 big businesses are demanding answers from Mark Zuckerberg about users' personal information being harvested without permission.

The IBSA, which represents leading UK advertisers, will meet with Facebook tomorrow to understand the scope of the inquiry Zuckerberg announced yesterday, according to the Daily Mail.

They are asking for reassurances, on behalf of their members, that Facebook will get to the bottom of any implications of data misuse.

ISBA have said that what they are hearing is that advertisers are concerned and they want to understand the extent of the data misuse.

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Banks have also said they will stop buying shares in the under fire social network with some investors ready to sue over "false statements" made about the protection members' data.

It comes as Culture Secretary Matt Hancock also told MPs that the "Wild West free-for-all" of internet companies has got to come to an end in light of the Cambridge Analaytica scandal.

Cambridge Analytica, along with Facebook, is under scrutiny following claims by whistleblower Christopher Wylie that the firm harvested large amounts of data without consent.

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Hancock, who made the comments during culture questions in the Commons, went on to say that the incident represented a 'turning point' in the debate.

Hancock, in response to a question from Labour MP Chi Onwurah who called for the introduction of a "digital bill of rights", said: "It is increasingly clear that we need a new settlement with these big tech companies."

He later added: "We have shown and made the case over the last year that this Wild West free-for-all of the internet companies has got to come to an end. I think this is a turning point."

M&C Saatchi boss David Kershaw said: "Some advertisers will say enough is enough to Facebook, but the truth is that advertising is an oligopoly, with 60 per cent of all spending going to Facebook and Google."

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He admitted that advertisers threatening to boycott will probably force a change.

"It is much more likely to be hard money from advertisers rather than consumers running hashtags on Twitter," he said.

"From the consumers" point of view, you have these extraordinary services you get from your social media and there's an exchange, you're giving your data.

"I think that most consumers accept that deal unless it comes to where we are now where that data is abused."

The ISBA, a group of leading British consumer goods companies, has demanded a response from the social media giant, according to the Times.

It was claimed that around 3,000 firms including Unilever and Procter & Gamble did not want to associate with Facebook if it was shown that users' data had been acquired without permission.

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Big business has already threatened Facebook over the availability over illegal or extremist content on the website.

Banking giant Nordea said it had put some Facebook investments in "quarantine" as it monitored the scandal.

Facebook's revenues soared to billions of pounds after it started giving away users' details, it emerged today.

The social media giant practically doubled its takings every year after opening up profiles to 'tens of thousands' of app developers.

Facebook users were yesterday waking up to how much private information has been handed out. During the data gold-rush – which lasted from 2009 to 2015 – it appears almost anyone who described themselves as a "developer" could freely mine Facebook's database.

In this period, the technology firm's revenues rose sharply, from £500 million ($978m) in 2009 to nearly £13 billion by 2015.

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The scale of the breach has grown dramatically since it emerged at the weekend that 50million Facebook profiles were harvested by Aleksandr Kogan, a psychology researcher at Cambridge University, who designed a "personality quiz" app as a research project.

He passed the data to Cambridge Analytica, whose boss Alexander Nix was suspended on Tuesday after Channel 4 broadcast footage of him bragging about the firm's role in Donald Trump's presidential campaign.

The company says Nix's comments "do not represent the values or operations of the firm".

Dr Kogan claimed "tens of thousands" of other apps may be mining social media for personal data to be sold on in the same way. Other experts said it was possible virtually the entire Facebook database from 2015 could be in unknown hands.

Until it tightened privacy settings in April that year, Facebook was effectively giving away masses of personal data to third-party developers for free, to encourage them to create more apps and grow the platform, say experts.

In 2012, there were some nine million Facebook apps – all of whose developers were apparently able to access users' personal details. It is unclear what checks were made on someone applying to Facebook to become a "developer" – for example whether they might be a company, a spy agency or even a mafia gang – before personal details were made available.

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Dutch academic Bernhard Rieder, who created a similar Facebook app in 2009 before deleting it, said: "Before 2015, you could get troves of data. I should have stored all the data [and then sold it to] get that Lamborghini."

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