NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Business

7.8 Kaikoura earthquake: How companies are coping three weeks on

Matthew Theunissen
By Matthew Theunissen
NZ Herald·
6 Dec, 2016 06:21 PM5 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Slips across State Highway One and evidence of the lifted sea-bed, caused in the November 14 7.7 earthquake, north of Kaikoura. Photo / Mark Mitchell

Slips across State Highway One and evidence of the lifted sea-bed, caused in the November 14 7.7 earthquake, north of Kaikoura. Photo / Mark Mitchell

Disappearing tourist dollars puts more stress on quake-ravaged town

Whale Watch Kaikoura would usually be taking 760 people a day to see the giants of the South Pacific, but three weeks after the Kaikoura earthquake, that number is still zero.

Tourism is just one of the sectors hit hard by the road closures and infrastructure damage that have cut Kaikoura off from the rest of the country.

Hospitality, retail and accommodation businesses are also running huge losses, despite the Government's $7.5 million relief package.

The main problem is access. People wishing to enter Kaikoura must register with the New Zealand Transport Agency (NZTA) in order to join a once-daily convoy on the inland Mt Lyford Rd (Route 70).

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

NZTA said just 150 or so vehicles were travelling into the town each day, and another 150 were leaving.

"It's really a whole new chapter in earthquake recovery, this isolation," said Kaikoura recovery manager Danny Smith. "There are export companies struggling to get their goods out and other companies struggling to get their goods in. Some courier companies are reluctant to come through the road on the convoys, hence things like mechanics can't get parts in."

About 75 per cent of businesses were now up and running, albeit at reduced hours, with many having to improvise to get back on their feet, Smith said.

Whale Watch general manager Kauahi Ngapora said the company was unable to launch its boats due to extensive damage to the marina. Even if it could, there were no tourists around to take out.

Advertisement
Advertise with NZME.

"The whole coastline lifted so the marina and the whole channel needs to be dredged before we can get out," he said. "At this time of year we'd be taking out probably 760 people a day - during December we do up to 16 tours a day - so we're definitely hemorrhaging."

The company was trying to keep business ticking over through its cafe, retail shop and online store, shop.whalewatch.co.nz.

"If anyone's looking for a fluffy whale for Christmas that's the place to go," Ngapora said.

Perhaps the greatest cause for optimism, the whales and dolphins are back off the Kaikoura coast.

Discover more

Investment

Revealed: 16 blocks shut by quake

06 Dec 07:12 PM

Encounter Kaikoura (Dolphin Encounter) general manager Dennis Buurman said a vast pod of 300 or more had recently been spotted.

The company was able to get one of its boats out of the marina, but with no tourists in town they hadn't taken a group out since November 13.

We are finding it very hard to get motivated - it is very hard on you mentally.

Jason Hill, Coopers Catch

They had opened their cafe to keep staff busy, but that only accounted for a small fraction of overall business.

Despite business being down 75 - 80 per cent on this time last year, Jason Hill of fish and chip shop Coopers Catch believed they were doing "better than most".

"Usually by about 2pm we'd have done over 100 orders whereas at the moment we'll be doing 12, and the spend is a lot less.

"We are finding it very hard to get motivated - it is very hard on you mentally."

Advertisement
Advertise with NZME.

One positive could be that the earthquake had put Kaikoura on the map, which he speculated might lead to a bumper 2017.

"The region's literally got a new landscape on the ocean and without a doubt that's a very, very good reason to come and have a look," Hill said. "We're open for business, the only issue is we're a bit cut off."

I don't have a business at the moment. Probably 99.9 per cent of our clients are tourists and if they're not coming, yeah, no business.

Helen Blanchard, Dolphin Lodge Backpackers

Dolphin Lodge Backpackers owner Helen Blanchard said the only customers in her 23-bed facility were a couple of displaced locals.

"I don't have a business at the moment. Probably 99.9 per cent of our clients are tourists and if they're not coming, yeah, no business."

She said things may pick up once construction workers arrived in town to work on the rebuild, hopefully by Christmas.

The business was able to claim $500 a week from the Government, which did help but was nowhere near enough to cover her losses, Blanchard said.

Advertisement
Advertise with NZME.

"This is the time of year that you make your money to get through the quieter months. If you don't have that it's a bit worrying to think about how you're going to survive the rest of the year."

According to the Ministry of Social Development, 596 businesses had applied for quake-related assistance and 378 had been paid as of December 5. The majority of the claims, 521, were from the South Island.

Kaikoura District Council will be requesting that the Government extend its relief package, which at this stage will only be offered until early January.

Treasury this week estimated the earthquake would cost the Government between $2b and $3 billion.

Save

    Share this article

Latest from Business

Premium
Property

Watch – 'The big question': Building expert on New World Victoria Park's future development potential

19 Jun 04:00 AM
Premium
Retail

Kathmandu owner forecasts weak earnings outlook

19 Jun 03:36 AM
Premium
Business|small business

Controversial Kiwi start-up, once worth $38m, folds in New York

19 Jun 02:37 AM

Audi offers a sporty spin on city driving with the A3 Sportback and S3 Sportback

sponsored
Advertisement
Advertise with NZME.

Latest from Business

Premium
Watch – 'The big question': Building expert on New World Victoria Park's future development potential

Watch – 'The big question': Building expert on New World Victoria Park's future development potential

19 Jun 04:00 AM

'Apartments on the site and more than likely offices' – Andrew Moore, CMP Construction.

Premium
Kathmandu owner forecasts weak earnings outlook

Kathmandu owner forecasts weak earnings outlook

19 Jun 03:36 AM
Premium
Controversial Kiwi start-up, once worth $38m, folds in New York

Controversial Kiwi start-up, once worth $38m, folds in New York

19 Jun 02:37 AM
Stronger-than-expected GDP signals no rate cut in July

Stronger-than-expected GDP signals no rate cut in July

19 Jun 02:01 AM
Gold demand soars amid global turmoil
sponsored

Gold demand soars amid global turmoil

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP