
Bank complaints: 21,000 in three months
First time complaint numbers have ever been revealed for the banks.
First time complaint numbers have ever been revealed for the banks.
More than $400 million extra was paid off mortgages by customers of Westpac.
Good, bad or meaningless? We knew unemployment data would be weird but it still surprised.
Protesters say a bank is blocking their bid to invest in a US-based company.
Skimming fraud hits hospital ticket machines, investigation underway.
Jim Stabback arrives as Auckland Council deals with the fallout from Covid-19.
But risks remain from the pandemic lasting longer and delays in a vaccine.
A contracting economy and rising unemployment will affect banks' asset quality metrics.
More than 30 branches have closed since March 26.
The recovery will take way longer if Kiwis aren't willing to spend.
Bank offers up to $10k interest-free as more opt to work from home.
Mortgage lending was slashed to about half of normal levels last month due to Covid-19.
The new bank capital rules have been deferred until July 1 next year.
Banks have to check everything from their legal documents to technology systems.
What do bank bosses want to see in the Budget to help business?
Similar comments made about Australia's four major banks, which own NZ's 'big four'.
Some customers have been locked out of their accounts for hours.
Take-up of the Business Finance Guarantee Scheme has been slow.
New data shows more than 100,000 households are seeking mortgage relief from their bank.
Some banks are increasing branch hours while others are making no change under level 3.
Banks charge low rates on government-backed business finance lending.
Money laundering compliance issues, customer refunds and asset write-downs take their toll
The number of New Zealanders seeking help from their bank to pay the mortgage has surged.
Tougher economic conditions has seen Fitch lower Australian bank ratings by one notch
This one key move might help many businesses stay afloat.
How much each bank will be allocated is still to be worked out by Treasury.
Thousands of people have asked about taking a home-loan holiday.
The GDP fall will be steep but so will growth on the other side, says Dominick Stephens.