Latest from Telecommunications

Picking the right phone or broadband plan: Watchdog puts heat on telcos with five new measures

Telcos have not been following the watchdog's other recommendations.

One NZ layoffs: 'This is not about AI taking people’s jobs'

Move comes against the backdrop of transition to being "an AI-led" telco.

New bright red radios donated to rescuers

Pelican packs and new radios donated after Cyclone Gabrielle highlighted comms importance.

Out of tune: Dozens of jobs to be cut as Chorus embeds new structure

'Sadly, we will see people leaving the company early next year.'

Does Starship blowing up, again, put One NZ’s promise of a 'mobile-to-satellite service in 2024' at risk?

PLUS: 2degrees, Spark update on plans with Starlink rival Lynk.

54 billion minutes of silence: The astonishing death of the phone call

Telegraph: Why the long phone call is becoming a thing of the past.

Christopher Niesche: A lesson for Optus - don’t mock your customers

A handy crisis management tip.

Australia's Optus blackout explained: What is a ‘deep network’ outage?

Optus suffered one of the largest telecommunications outages in Australian history.

Watchdog ranks telcos in new customer service ‘league table’ - but also pulls some punches

PLUS: Elon Musk's Starlink continues to surge.

Juha Saarinen: How eSims will change your mobile phone experience

ANALYSIS: Apple has already gone full eSim in North America, but how does it work here?

Who's leading our cyclone recovery?

Recovery agency working to ensure opportunity to rebuild region isn't squandered.

Chorus: Waiting for the other boot to drop

Why the future isn't knowable after 2024.

Why One NZ has just copped a record fine

Penalty comes after both sides appealed original penalty. Telco responds.

One NZ's record $3.6m fine for misleading broadband promotions

Company tried to overturn convictions in court, lost, and had bigger penalty imposed.

'One of the best things I've done': Schools with phone bans already in place report positive results

Schools with cellphone bans report increased productivity and better social interactions.

One NZ joins smartwatch fray with $5/month plan

"Wearable" plans from One NZ and Spark let you leave your phone at home.