TelecommunicationsTelecom gives 2degrees SIM cards to hospital staffTelecom is giving out rival 2degrees' services to key hospital staff on XT in case the unstable network goes down again.04 Mar 03:34 AM
New ZealandConsumers go online to gripe at bad serviceHave you got a complaint about customer services? Join the queue - or maybe a Facebook group - to vent your rage.03 Mar 03:00 PM
TelecommunicationsAngry with Telecom? We'll pay break fee, says VodafoneVodafone plans to refund any Telecom customers penalised for switching mobile phone providers.26 Feb 03:00 PM
TelecommunicationsBuck stops with Telecom over mobile network miseriesAfter 20 years in the mobile game, how could Telecom get it so wrong?26 Feb 03:00 PM
TelecommunicationsGovt may review subsidies after latest Telecom outageUp to $50m of yearly government subsidies to Telecom could be up for review if this morning's 111 outage is found to amount to a substandard service.26 Feb 03:20 AM
TelecommunicationsCause of XT outages still unknown, Alcatel saysThe cause of four outages to Telecom's XT mobile network since Christmas remain unknown, the head of Alcatel-Lucent says.23 Feb 09:16 PM
Personal FinanceXT woes starting to hurt sharesMore bad press over Telecom's calamity-prone XT network saw the telco giant's stocks take a hit yesterday, with its share price dropping 6c after the resignation of its chief technical officer.23 Feb 03:00 PM
New ZealandKind words from <i>Top Gear</i> starRichard Hammond has spoken out about the XT shambles, saying the launch was "good fun" but he hadn't personally tested the service.23 Feb 03:00 PM
TelecommunicationsXT failures grounds for customers to leave networkCustomers wanting to get out of Telecom XT contracts may have grounds to do so - but only if they have been the victim of repeated faults in the network.23 Feb 03:00 PM
TelecommunicationsXT failure: Cause of outages remains a mysteryTelecom admits it has still not determined the exact cause of its crippling XT network outages.23 Feb 03:00 PM
Employment'Here for the tough times' - Telecom CEO won't resignPaul Reynolds says as CEO, he is there to lead Telecom through the "tough times" - something he could not achieve if he were to resign.23 Feb 06:38 AM