RetailCast your net for customersFrom music to fast food, more Kiwis are choosing to shop online. But retailers need to provide good, old-fashioned service, reports Steve Hart01 Nov 04:30 PM
LifestyleGood service still importantViva talks to the faces we see in store to find out why personal service matters.30 Oct 11:00 PM
New auction site lets retailers do the biddingA new website launching today reverses the usual auction process, with retailers making the offers instead of the consumers.28 Oct 07:45 PM
RetailGood time for consumersCustomers are spoiled for choice and retailers are forced to discount and operate on razor-thin margins in buyers' market.28 Oct 04:30 PM
BDBDRetailLow price strategy pays off for KmartKmart says its customers are responding to its low price strategy, which it will continue.25 Oct 09:50 PM
New ZealandWinz spends up on fashionJobseekers have spent thousands of dollars of public money at Glassons and Hallensteins in an attempt to impress future employers at interviews.24 Oct 04:30 PM
RetailDIY zeal powers up profitsThe country's two biggest DIY and hardware chains have just notched up record profits as the national appetite for home improvement grows.24 Oct 04:30 PM
BDBDSmall BusinessBusinesses gloomy about economic growthMore New Zealand businesses are feeling pessimistic than optimistic about the current trading environment, according the NZIER.08 Oct 10:25 PM
RetailWheedle closes after 1 dayNew auction website Wheedle is to shut down indefinitely as its management team carry out improvements to its failing systems.02 Oct 05:00 AM
OpinionWill you watch the Shopping Channel?New Zealand's first full-time shopping channel has kicked off, but there were a few small teething problems - and a complaint about a bad taste banana joke. Add your comments here.02 Oct 01:56 AM
WorldThai heir's family pay off dead cop's familyThe family of the billionaire creator of the Red Bull energy drink have paid a "funeral fee" to relatives of a police officer killed in a hit-and-run allegedly involving the Thai tycoon's heir.27 Sep 05:30 PM
RetailRetailer looks to in-store experienceFashion retailer Hallenstein Glasson hopes to build on gains in tough times by adapting to its consumers.26 Sep 05:30 PM
RetailBuying a cheaper iPhone?Major electronics retailers are continuing to sell an old iPhone model for their old price, despite Apple dropping the recommended retail price by $150.24 Sep 05:30 PM
RetailProud to be in the cheap seatsEverywhere you look there's a coupon or daily deal to get something at a discount, but, asks Danielle Wright, why are we all suddenly proud to be in the cheap seats?23 Sep 06:00 PM