Qantas Airways has more than doubled full year net profit but says the general operating environment is challenging and extremely volatile.

At the height of the aviation chaos caused by the ash cloud, I commented to my wife, "It's going to be interesting to see the outcome of this ... "

It's the refund you can claim when your airfare is non-refundable - but few travellers appear to know about it.

We publish the picture of the slobbering drunk today because he needs to be called to account.

The ash cloud from Chile's Mt Puyehue Cordon Caulle volcano has returned to cause more disruption to flights.

Airlines on both sides of the Tasman are crying foul over rumours as passengers battle disruption caused by a volcanic ash cloud.

Rob Fyfe has hit back at "malicious rumours" out of Australia that Air NZ has grounded ash-damaged aircraft.

Chilean Claudia Sandoval has been trying to get home from Auckland for one and a half weeks.

Jetstar and Qantas have cancelled all today's flights to, from and within New Zealand.

People who booked on Jetstar and Qantas have been left frustrated and grounded in the airline terminals.

Ash clouds and fresh quakes boost the need for strong leadership.

A towering volcanic-ash cloud which dropped to just 3000m above the South Island could disrupt...

Industry sources are warning that the volcanic ash cloud's impact on the tourism sector will be serious if the disruptions continue much longer.