New ZealandEQC slammed by govt watchdogsA joint report by the Chief Ombudsman and the Privacy Commission is scathing of how EQC has dragged its feet over information requests from quake homeowners.19 Dec 02:20 AM
Banking and financeOmbudsman fields gripes over banks' behaviourThe banking ombudsman has had 10 complaints about the loan-to-value-ratio (LVR) changes introduced on October 1, with eight related to banks withdrawing prior approvals.30 Oct 04:30 PM
New ZealandKaipara chief's $240k golden handshakeFormer Kaipara District Council chief executive Jack McKerchar received severance payments totalling $240,000 when he quit.21 Aug 12:50 AM
OpinionPaul ThomasPaul Thomas: Trivial story with no sex and no intrigueThree good, non-sinister reasons why young foreign tourists would want to hasten their departure22 Jul 05:30 PM
Opinion<i>Jim Eagles</i>: Less bang for your Kiwi buckOmbudsman Deborah Battell says her office has received complaints from travellers that paying in their home currency when using credit cards may actually cost them more.30 May 09:30 PM
New ZealandOmbudsman investigates payout to Auckland councillorThe Ombudsman has launched an investigation into whether an Auckland councillor knew she already had another job when she received a redundancy payout of more than $200,000.20 Feb 01:25 AM
New ZealandLack of scrutiny for $4.8m grantA trail of documents show a lack of communication, an absence of Cabinet papers and the lone hand of Finance Minister Bill English in approving $4.8 million in public money for an agency that was ultimately left out in the cold.23 Dec 04:30 PM