One of Telecom's top executives, chief transformation officer Frank Mount, has resigned as the XT mobile network fiasco claims another scalp.

The Government says there is little it can do to help customers frustrated with Telecom's XT network failures.

Telecom's CEO will today speak about yesterday's XT network outage, which came as the NZ head of the company that built the network announced his resignation.

A lobby group says mobile customers will pay if the telecommunications industry is not regulated.

The head of the company that built Telecom's XT network has announced he is leaving the company - as the system collapsed again last night.

The Commerce Commission, in a split decision, has rejected regulation as a means to reduce the costs of mobile phone calls.

Still reeling from the XT debacle, Telecom must woo back disgruntled customers and rebuild its image.

Adam Greenfield, in Wellington to speak at the Webstock conference - has a different take on computing than the rest of us - and sees networks where we see mundane things.

Telecom admits a "serious hardware failure" was responsible for a widespread outage in its much-vaunted XT mobile network.

Telecommunications reporter Helen Twose talks to 80s hair bands, gets tweeted at by a shrub, sees Audi's Wi-Fi-toting A8 and meets a guy paid to roll his eyes at the Mobile World Congress.

Telecom is investigating claims a customer received an abusive text from its call centre after complaining of delays in her cellphone service.

Telecommunications reporter Helen Twose looks at the latest and greatest from the show floor at the Mobile World Congress in Barcelona.

The world's largest wireless carriers are combining forces to make it easier for software developers to write multi-device smartphone applications

Nokia and Intel are combining the software they've each been developing for smart phones, tablet computers and other internet devices.

The latest version of the Windows Mobile operating system will be called 'Windows Phone 7 series' and looks a lot like the Zune media player interface.

A kiwi salesman was stunned to receive a $1100 bill from Telecom for just 10 minutes of internet access from his laptop.