Soaring wholesale power prices last week have prompted complaints from 14 organisations, including ASB bank, Telecom, Vodafone and the owner of the Marsden Point oil refinery.

A record number of NZ households switched electricity providers in January.

Hundreds of thousands of households have been charged the higher rate of GST for goods supplied before the GST rise took place.

Small power companies outperform bigger players when it comes to customer service, according to a Consumer NZ survey.

The GPG shake-up is long overdue.

State owned energy company Genesis Energy has reported a better than forecast net profit after tax for the year of $69 million.

A Wellington landlord incensed by a meter reader who defecated in a bag and left it on his doorstep has had his compensation claim knocked back from $200kto $800.

The Government's shake up of the electricity sector could be the last chance the competitive pricing model has, says Consumer NZ chief executive Sue Chetwin.

The Government is confident its shakeup of the electricity market will slow increases in power prices ... but it is making no promises about them coming down.

Energy Minister Gerry Brownlee says a big energy company shake-up is designed to give more power to consumers.

The Government has unveiled a shake up of the state owned power companies in an attempt to get more competition into the electricity sector.