PremiumPremiumOpinionGrant BradleyAirlines v Auckland Airport: Why it's different this time. Is it mission accomplished for Foran?Regulatory risk rises for airport, Foran's to do list, changes at Virgin Australia.23 Feb 12:19 AM
RetailRetail sales tumble in December quarterShopping's December doldrums confirmed just as Kathmandu, Torpedo7 outline struggles.22 Feb 10:32 PM
TravelPassenger awarded $970 after airline chatbot hallucinationIn a warning to airlines, the carrier ordered to honour the robot's claims.20 Feb 06:45 PM
New Zealand'Defies common sense': Seller refused refund for rain-damaged $2000 e-scooterTribunal: It 'defies common sense' for the seller to suggest it couldn't get wet.19 Feb 06:00 AM
BusinessWhy do some supermarket cheeses cost 50 per cent more than others?Cheese suppliers say the difference is not just down to the packaging.14 Feb 07:24 PM
New Zealand'Tight' electricity supply situations may become more frequentTight electricity supply situations could become more frequent.03 Feb 09:11 PM
BusinessTragic toll of online abuse outlined in pleas for Govt to take actionDysfunctional, sluggish official responses blasted amid escalating online harms.02 Feb 02:21 AM
RetailJanuary consumer spending up, hospitality spending dropsData from Worldline shows a slight lift in consumer spending in January.02 Feb 01:24 AM
PremiumPremiumBanking and financeBroadcaster's pic stolen for dodgy ad, brazen scam warningScams come amid more deepfakes, talk of rules overseas to punish offenders.01 Feb 10:12 PM
New ZealandMechanic to pay $30k in alleged Range Rover trading scamCouple took an SUV to him to have it repaired and then ended up carless.01 Feb 04:00 PM
Official Cash RateAnnual household living costs increased 7 per cent - who was hit hardest?The cost of living is outpacing inflation - up 7 per cent. But there is good news.31 Jan 10:52 PM
BusinessConsumer NZ warns of pitfalls of supermarket loyalty schemesThe consumer advocacy organisation is warning of cost-saving and privacy issues.31 Jan 10:00 PM
LifestyleOut with Onecard - why you should (and shouldn’t) be brand loyalConsumer NZ warns shoppers as supermarket launches new loyalty card.31 Jan 04:00 PM
LifestyleAre you pie-curious? Kiwis divided by bold new flavourThe pie merges spaghetti bolognese and cheese with a flaky pastry. Is it for you?26 Jan 03:21 AM
New ZealandPut a bung in it: Former homeowner tells new owner after $17k leaking pool claimThe ad said: "Beautiful homestead complete with swimming pool for those hot, sunny days."20 Jan 01:00 AM
ConstructionHarvey Norman revenue falls in spending downturnConsumers are being more cautious about investing in their homes, the company says.17 Jan 09:45 PM
Banking and financeDecember spending on a “sharper decline than expected”Electronic card spending fell at the end of last year which might be bad news for retail.17 Jan 12:43 AM
LifestylePepsi v Coke: Who won the battle of the fizz in Consumer NZ's blind taste test?Find out how the world's most famous cola compares to other brands.15 Jan 05:00 PM
New ZealandBotched: Unveiling cancelled after mistakes made on family headstonesOne headstone had three mistakes. The other said 'Godfather' instead of 'Grandfather'.10 Jan 06:23 AM
WorldFears Red Sea attacks will soon hit Kiwis in the pocketNew Zealand consumers could soon pay the price for shipping networks being disrupted.07 Jan 10:41 PM
PremiumPremiumOpinionSasha BorissenkoBad Santa? Returning unwanted pressies and other consumer rightsOPINION: Whether it's a robot or a dessert, those written warranties need to be honoured.07 Jan 02:00 AM
PremiumPremiumRoyalsWaterbeds, wine coolers and wool bathing shorts: What Consumers Price Index tells us about our pastThe CPI has been around for more than 100 years, so is a window to our past.04 Jan 04:00 PM
New ZealandCan you spot what's wrong with this car seat photo?A photo of a child in a car seat has caused a furore online.28 Dec 04:00 PM
RetailReality check for self-checkoutThe promise of self-checkout was alluring. But theft and gripes abound.19 Dec 12:19 AM
EconomyCar imports take a tumble in November but we still have a trade deficitA big drop in EV imports is a strong feature of the latest overseas trade statistics.18 Dec 09:59 PM
PremiumPremiumBanking and financeApple halts US sales of Watch before Christmas after losing patent caseFinancial Times: US judge finds blood oxygen sensor on new timepieces infringes patents.18 Dec 07:55 PM
Banking and financeConsumer confidence at highest level in nearly two yearsBank says more households expected the economy to strengthen over the coming year.17 Dec 11:26 PM
RetailRetailers urged to plan ahead as Kiwis become better bargain huntersBig majority surveyed expect to hold off on purchases until major sales event arrives.17 Dec 09:36 PM
Banking and financeShock as GDP falls 0.3 per cent in September quarterThe country's economy shrank in late winter and early spring, confounding experts.13 Dec 10:07 PM
New ZealandTurf wars: Couple awarded damages after complaint their artificial lawn was 'too shiny'Now the installer has to rip up the turf and start again.13 Dec 07:00 PM
WorldNot fit for purpose: Fitbit makes deceptive consumer law claims, fined $11m'We are pleased Fitbit admitted its misconduct, especially since this is the second time.'12 Dec 09:36 PM
PremiumPremiumAged care'Totally unfair': Retirement village resident decries $285,000 transfer feeConsumer NZ says such fees are unfair and mean people often can't shift.01 Dec 04:00 PM
PremiumPremiumRetailBlack Friday: A hit or a miss for consumers and retailers?Black Friday spending was down but some retailers came out with a win.27 Nov 04:00 PM
LifestyleLifetime of products is shrinking - NZ needs 'right to repair’OPINION: It's easier to throw away products than fix them. Are new laws the answer?24 Nov 05:00 PM
