Latest from Consumer Information

Angry with Telecom? We'll pay break fee, says Vodafone
Vodafone plans to refund any Telecom customers penalised for switching mobile phone providers.

Cause of XT outages still unknown, Alcatel says
The cause of four outages to Telecom's XT mobile network since Christmas remain unknown, the head of Alcatel-Lucent says.

XT failures grounds for customers to leave network
Customers wanting to get out of Telecom XT contracts may have grounds to do so - but only if they have been the victim of repeated faults in the network.

Regulate telcos or users will suffer, say lobbyists
A lobby group says mobile customers will pay if the telecommunications industry is not regulated.

Drug gaffe endangers blood-clot patients
A common blood-thinning drug is being recalled after a manufacturing blunder that could cause thousands of NZers to accidentally overdose.

Credit card surcharge net widens
Buying a bunch of flowers, parking a car and paying bills or fines by credit card could all result in customers having to pay new surcharges.

Will internet kill the video store?
The movie rental business is under threat from faster broadband speeds that allow consumers to download films without leaving home.

Accent on fun and games as Kiwis look to a brighter year
Good food and electronics are among the top luxury items Kiwis will spend their spare cash on in the next six months.

<i>Life in 2030:</i> Public transport and battery power set to be way of the future
Transport innovations are needed for New Zealand to survive a looming oil supply squeeze.

Flying the flag for Kiwi wine
The wine glut has been a challenge to the New Zealand wine industry this year.

<i>Celebrating success:</i> That's so crazy it just might work ...
Here in New Zealand successful entrepreneurs have done well out of everything from public toilets to coffins and even a gas-powered hangi.