ManufacturingUS customers hang F&P out to dryNZ's Fisher & Paykel is facing a wave of complaints from US customers as its products come under fire on a consumer website.19 Apr 04:00 PM
New ZealandNow's not good for TelstraClearA <i>Weekend Herald</i> survey timing how long it takes internet service providers to provide human support uncovers some alarming waits.16 Apr 04:00 PM
Personal FinanceReal estate watchdog fields 320 complaints in first five monthsThe newly formed Real Estate Agents Authority has received more than 320 complaints in its first five months of operation.14 Apr 12:21 AM
EconomyOne plus one - does it add up to higher prices?In 2001, Consumers Institute head David Russell warned food prices were likely to rise once the supermarket industry shrank from three big players to two.11 Apr 03:45 PM
RetailBig two supermarket chains locked in fierce food fightThe grocery industry, lest we forget, is basically trench warfare, Tim Morris insists.11 Apr 03:45 PM
New ZealandScoop - it's the great Kiwi chip scandalHot chips are not all created equal, and there are no rules as to how many chips you will get in a scoop.10 Apr 04:00 PM
TravelAirline to introduce coin-operated toiletsThe Irish carrier Ryanair is planning to make its toilets coin-operated.08 Apr 02:57 AM
RetailKiwi icons kicked off shelves to make way for US chipsCC's and Aztec corn chips have been cut from supermarket shelves in New Zealand and have been replaced by a locally made version of the American brand Doritos.26 Mar 03:00 PM
EnergyIt pays to shop around for powerIt pays to shop around for better bottom lines on power bills, new Ministry of Economic Development figures reveal.22 Mar 03:00 PM
ManufacturingMoro bars latest to get alien flavourCadbury is warning that Moro bars could taste a little different from today. 22 Mar 03:00 PM
New ZealandGetting a handle on Kiwi 'pints'While the British and Irish pride themselves on their precisely measured pints of beer, it seems you won't find the same consistency in NZ.19 Mar 03:00 PM
New ZealandSmaller Paddle Pop joins growing list of shrinking treatsPaddle Pop icecreams have a few less licks in them after a size reduction their maker claims is for "nutritional" reasons.12 Mar 03:00 PM
New ZealandCheaper fares over TasmanYou're better off booking your transtasman flight on Air New Zealand's website from the other side of the ditch.12 Mar 03:00 PM
New ZealandConsumers go online to gripe at bad serviceHave you got a complaint about customer services? Join the queue - or maybe a Facebook group - to vent your rage.03 Mar 03:00 PM