NZ's Fisher & Paykel is facing a wave of complaints from US customers as its products come under fire on a consumer website.

A Weekend Herald survey timing how long it takes internet service providers to provide human support uncovers some alarming waits.

The newly formed Real Estate Agents Authority has received more than 320 complaints in its first five months of operation.

The grocery industry, lest we forget, is basically trench warfare, Tim Morris insists.

In 2001, Consumers Institute head David Russell warned food prices were likely to rise once the supermarket industry shrank from three big players to two.

Hot chips are not all created equal, and there are no rules as to how many chips you will get in a scoop.

The Irish carrier Ryanair is planning to make its toilets coin-operated.

It pays to shop around for better bottom lines on power bills, new Ministry of Economic Development figures reveal.

Cadbury is warning that Moro bars could taste a little different from today.

While the British and Irish pride themselves on their precisely measured pints of beer, it seems you won't find the same consistency in NZ.

You're better off booking your transtasman flight on Air New Zealand's website from the other side of the ditch.

Paddle Pop icecreams have a few less licks in them after a size reduction their maker claims is for "nutritional" reasons.

Have you got a complaint about customer services? Join the queue - or maybe a Facebook group - to vent your rage.