Official Cash RateKiwibank, HSBC warned about mortgage feesThe Commerce Commission has warned Kiwibank and HSBC about the formulas the two banks used to use to work out mortgage break fees.10 May 11:45 PM
New ZealandSurvey reveals NZ's best and worst home appliancesFisher & Paykel dishwashers have been downgraded by their users in the latest Consumer NZ survey on reliability.09 May 04:00 PM
New ZealandNZ's best and worst banks revealedNew Zealanders have spoken - we're not happy with our banks, and fed up with executive fat-cats and overseas call centres. 08 May 04:00 PM
New ZealandService stations put to the testQuestion: How many service stations are happy to help a woman who (is pretending she) can't check her tyres or water levels?04 May 04:00 PM
New ZealandAirport prices sky-highSome items on sale at Auckland Airport cost more than double their price at the nearby shopping Centre.01 May 04:00 PM
ManufacturingUS customers hang F&P out to dryNZ's Fisher & Paykel is facing a wave of complaints from US customers as its products come under fire on a consumer website.19 Apr 04:00 PM
New ZealandNow's not good for TelstraClearA <i>Weekend Herald</i> survey timing how long it takes internet service providers to provide human support uncovers some alarming waits.16 Apr 04:00 PM
Personal FinanceReal estate watchdog fields 320 complaints in first five monthsThe newly formed Real Estate Agents Authority has received more than 320 complaints in its first five months of operation.14 Apr 12:21 AM
EconomyOne plus one - does it add up to higher prices?In 2001, Consumers Institute head David Russell warned food prices were likely to rise once the supermarket industry shrank from three big players to two.11 Apr 03:45 PM
RetailBig two supermarket chains locked in fierce food fightThe grocery industry, lest we forget, is basically trench warfare, Tim Morris insists.11 Apr 03:45 PM
New ZealandScoop - it's the great Kiwi chip scandalHot chips are not all created equal, and there are no rules as to how many chips you will get in a scoop.10 Apr 04:00 PM
TravelAirline to introduce coin-operated toiletsThe Irish carrier Ryanair is planning to make its toilets coin-operated.08 Apr 02:57 AM
RetailKiwi icons kicked off shelves to make way for US chipsCC's and Aztec corn chips have been cut from supermarket shelves in New Zealand and have been replaced by a locally made version of the American brand Doritos.26 Mar 03:00 PM