LifestyleKeep calm, walk away - Australian reaction to bad serviceFour in five Australians have abandoned making a purchase after receiving poor customer service, but prefer telling friends about their experience over getting hot-headed with service providers.14 Oct 12:00 AM
OpinionJim Eagles: Keeping track of your airpointsOne of the problems with airpoints is keeping track of them, writes Jim Eagles.26 Sep 08:30 PM
New ZealandMum fuming over toxic baby wipesAn Auckland mother believes she was misled into regularly cleaning her son's face with baby wipes that have been shown to contain a banned preservative.15 Sep 05:30 PM
New ZealandBaby wipes pulled amid health riskProgressive Enterprises said yesterday that it was withdrawing some baby wipes and offering a refund.14 Sep 05:30 PM
LifestyleSalt's in vogue on shopping listsSupermarket managers say, salt should be restored to the list of food items that appear in the national shopping basket.20 Aug 05:30 PM
New ZealandConsumer Watchdog: 'Bullied' by the repo menRepo men broke into the state house of a 92-year-old man last winter and seized his bed, television and microwave.20 Aug 05:30 PM
