Four in five Australians have abandoned making a purchase after receiving poor customer service, but prefer telling friends about their experience over getting hot-headed with service providers.

One of the problems with airpoints is keeping track of them, writes Jim Eagles.

An Auckland mother believes she was misled into regularly cleaning her son's face with baby wipes that have been shown to contain a banned preservative.

Progressive Enterprises said yesterday that it was withdrawing some baby wipes and offering a refund.

Supermarket managers say, salt should be restored to the list of food items that appear in the national shopping basket.

Repo men broke into the state house of a 92-year-old man last winter and seized his bed, television and microwave.