You may have bought a fancy, expensive new appliance. But it doesn't mean it's any good.

Major players such as Coca-Cola, Starbucks and Illy are betting that high-end chilled bottled and canned coffee will give beverage industry a jolt.

Firms making e-cigarettes could be ripping off customers.

Sippy cups are under the spotlight as concerned parents share images of grimy discoveries.

Highly stylised burgers look little like the real thing from the counter.

Consumer sentiment eased in December but remains well above its recent lows, according to the latest ANZ-Roy Morgan Consumer Confidence Index.

According to Colmar Brunton's annual Christmas survey, more than 50 per cent of New Zealanders think the Kiwi Christmas is too commercial.

Budget supermarket Pak'nSave has topped a mystery shopping survey to take the cheapest grocery prize.

Consumer New Zealand has looked at some of the pre-made desserts on our supermarket shelves.

Big chain stores aren't rated as highly as their independent counterparts when it comes to keeping customers satisfied, a new Consumer NZ survey reveals.

New Zealand consumer confidence rose for a second month after hitting a three-year low in August.

James Brown, an Auckland dad, built a free game to download called wOmp.

Countdown shoppers could in for a shock if they've beefed up their grocery buy to get more Disney dominoes.

Reports of pushing, swearing and underhand tactics by desperate parents wanting to get their hands on full set for their children.

It's the stuff of nightmares - staring down the lens of a camera and apologising on prime time television. That's where Bruce Gordon, head of home ventilation firm HRV, found himself three years ago.

Kiwis who consider crackers to be a healthy snack may be shocked to hear some of their crunchy favourites are higher in salt and fat than certain potato chips.

A new study says the glitz and glamour some credit card reward schemes promise is often unrealistic.

If Mr Shearer is wise he should buy some shares in these businesses once he has sorted his overdraft problems. Better to be the predator than the prey, writes Peter Lyons.

Frozen vegetables and berries sold in New Zealand can come from as far away as China, Belgium and Peru, a Consumer NZ survey found.

Unable to decide between a classic Swiss timepiece and the allure of an Apple Watch? Try the Pinnacle range from watchmaker Nico Gerard.

The Commerce Commission says its ongoing consumer credit dispute with Motor Trade Finance is its most significant case for establishing rules on what fees lenders can charge.

A high-end car seat brand has recalled one of its products due to a defect that could mean children are left unrestrained.

Most consumers are happy with their power companies, says a Consumer magazine survey , but the bigger the company the less likely they are to be satisfied.

The world's most counterfeited cosmetics brand is warning customers to beware of buying potentially dangerous products, some found to contain arsenic and urine.

First-home buyers are increasingly turning to parents to get into Auckland's property market. But guarantors have been warned that generous gestures could cost more than they imagined.

More than six months into the great oil price crash, US growth remains sluggish and cautious US consumers have banked the savings, writes Liam Dann.

High-tech household appliances are increasingly making life easier for Kiwis.

Toyota is recalling more than 26,000 New Zealand vehicles over a possible airbag fault.

Undercover surveillance of tanning salons has found nearly half failed to implement key safety checks, a new study shows.

Intense competition and more airline services have led to sharp falls in prices that are now being reflected in the latest consumer price index.