EmploymentToxic workplace a liability for companiesA company's culture has long been an underlying actor in any story about its successes, its struggles or its failures.24 Feb 08:55 PM
BDBDRetailConsumer confidence eases in FebNew Zealand consumer confidence eased in February although Kiwis are feeling better off than they did a year ago.16 Feb 12:19 AM
OpinionJuha SaarinenGear Monday: Oppo R9s smartphoneThe Oppo R9s has been billed as the "iPhone killer", but with so much competition on the market, it'll need a killer price point.12 Feb 10:56 PM
TelecommunicationsTelcos' customer service lacking: surveyNew Zealand mobile and internet companies are lacking in customer services, and Spark and Vodafone trail the field.01 Feb 09:11 PM
OpinionWendyl NissenWendyl Nissen: Vogel's cracks healthy cereal numberProduct with low sugar and salt and plenty of wholegrains a good choice.27 Jan 04:00 PM
OpinionDiana ClementDiana Clement: Car rental trapsCOMMENT: When Jennifer McIndoe signed on the dotted line for an Avis rental car she didn't realise the ramifications.14 Jan 04:00 PM
BusinessCar seats recalled due to harness faultChildren's products company phil&teds has recalled some of its car seats due to a problem with a harness.21 Dec 10:42 PM
OpinionJuha SaarinenApple AirPods review: worth the waitThe Apple Airpods come with a hefty price tag, and do stay in your ears, Juha Saarinen writes.20 Dec 01:31 AM
CommoditiesUtility customers' biggest gripesBilling disputes are the main issue for utility customers but the number of those complaining about disconnections is growing.11 Dec 10:28 PM
BusinessWhy we're supermarket creatures of habitWhy do we keep buying the same brands at the supermarket? Scientists explain.03 Dec 09:30 PM
New ZealandRevealed: NZ households' impact on climate changeNew data has revealed a notable drop in the average Kiwi household's greenhouse gas emissions, as production of meat, dairy and electricity becomes more climate-friendly.29 Nov 02:29 AM
BDBDRetailRegulator proposes Chorus service changesThe Commerce Commission is proposing changes Chorus has to provide retail service providers on its copper lines.08 Nov 09:11 PM
RetailRetailers ditch expiry dates on gift cardsMore retailers are dropping expiry dates on gift cards.07 Nov 03:28 AM
BDBDRetailStats NZ error reports slower growthNew Zealand's consumer prices rose at a faster pace than reported in the September quarter, with Stats NZ discovering they made an error.06 Nov 11:59 PM
OpinionWendyl NissenReviewed: Is the new Meadow Fresh milk any better?COMMENT: Milk without reintroduced permeates is available and costs little more than one that tastes more watery.06 Nov 03:45 AM
BusinessTesla labelled unreliable by consumersTesla, the car company once beloved by consumers, has slipped in rankings and been labelled one of the least reliable car companies in the US.24 Oct 11:30 PM
LifestyleThis $13 moisturiser outperformed a $520 rivalDoes forking out for your skincare really give you better results?19 Oct 02:09 AM
RetailHow supermarkets are fighting obesityWatch NZH Focus: Rival supermarket chains are joining forces to tackle childhood obesity, a growing problem in New Zealand.16 Oct 08:54 PM
TravelA few tips before you go travellingConsumer New Zealand and the Ministry of Foreign Affairs and Trade have released a checklist for anyone planning international travel.14 Oct 01:00 AM
BDBDBusinessConsumer confidence risesNZ consumer confidence rose in October as rising house prices and a strong labour market keep people upbeat, further supporting economic growth.13 Oct 04:00 PM
OpinionPeople don't understand phone contractsCOMMENT: Smartphone contracts are complicated and consumers don't understand them.04 Oct 08:01 PM
BusinessL&P's new flavour: Chilli and limeIconic Kiwi drink L&P is undergoing a big change and introducing a limited edition chilli & lime flavour.03 Oct 12:18 AM
BusinessNew mega loyalty scheme: What it meansWATCH NZH FOCUS: The combined Onecard and AA Smartfuel loyalty scheme will have 3.5 million members and surpass Fly Buys.02 Oct 07:17 PM
TelecommunicationsLaw firm criticises 'naming and shaming'The Commerce Commission's practice of releasing the companies it receives the most complaints about has been criticised.27 Sep 05:19 PM
TelecommunicationsMost complained about company in NZTelcos Spark and Vodafone have topped the list as the most complained about companies according to the Commerce Commission. Have you ever had any issues?27 Sep 08:42 AM
RetailMigrants sophisticated consumers in NZMigrants are among New Zealand's richest and most sophisticated consumers, a new study reveals.26 Sep 09:19 PM
BusinessRetailers drop gift card expiry datesSome retailers have agreed to abolish expiry dates on gift cards in response to a Consumer New Zealand campaign.23 Sep 05:00 PM
BusinessKiwis lose $10m a year on gift cardsConsumer New Zealand survey says the public is having millions of dollars in store credit rendered worthless each year.02 Sep 06:00 PM
BDBDBusinessGodfreys guilty over vacuum warrantiesNew Zealand Vacuum Cleaner Co has pleaded guilty to 10 charges under the Fair Trading Act.02 Sep 12:29 AM
LifestyleThermomix under investigation after users hurtAfter numerous customers have been injured by the appliances, and Thermomix allegedly tried to silence the complaints, a consumer group has stepped in.11 Aug 05:15 AM
CompaniesFood prices drop on plunging dairyPlunging dairy prices have again pushed down the price of food.10 Aug 11:20 PM
EconomyMaking sense of all this housing dataWATCH: Liam Dann and Anne Gibson make sense of all the different property data that's released each month.08 Aug 09:50 PM
RetailPeters calls for credit card charges probeThere's been a call for credit card companies to be scrutinised for the levies they charge companies.04 Aug 12:34 AM
