The seasonal departure's a blow for travellers as the airline helped drive prices down.

The airline says call centre service levels are still not up to scratch.

The company says improvements over the last month should help during summer.

There's a national shortage of qualified personnel and very limited training options.

Airline releases half-year guidance as it faces bumps ahead.

New Zealand's reputation with international airlines is at risk, says action report.

Study shows the eye-watering increases in airfares in this region.

The Hollywood A-lister is part of a new push to boost visitor numbers here.

How ancillary revenue helped power up airlines including Air NZ after Covid.

If you're running the second best meeting in your field, you're in danger of extinction.

US airline responds to strong booking for new route before debut flight.

Airline takes a pop at rival Air NZ with $30 fare promotion.

Airlines say service unacceptable but airport says flight delays big problem.

A tourism leader is worried a potentially busy season is off to a bad start.

Air fares are showing signs of easing

Australasia is seen as among the most vibrant, although the impact of ships is questioned.

Airline among more than 50 carriers hit with disruption stretching into next year.

Hong-Kong based manager sees big future in Aotearoa's ultra-luxury market.

The cruise line caters for the top 1 per cent of the world's wealthy.

Airline kept selling tickets for an average of more than two weeks, says ACCC.

Governments sign deal that opens code-share opportunities and non-stop possibility.

Service vehicles hitting parked planes is a multibillion-dollar problem.

Airline falls well short of jet fuel replacement target after supply problems.

Greg Foran says he has to consider all stakeholders.

Air fares have climbed by up to 35 per cent in the past three years.