
Telecom's free calls an 'empty gesture'
Telecom's goodwill gesture in the wake of last week's broadband outages has drawn criticism from customers who already get free national calls.
Telecom's goodwill gesture in the wake of last week's broadband outages has drawn criticism from customers who already get free national calls.
Broadband services are returning for hundreds of thousands of Telecom customers following an outage this morning.
A solution to who pays for connecting difficult-to-reach houses to the new ultra-fast broadband network appears to have been reached, though it may only last three years.
High-speed broadband has caused some hiccups, but Chorus is learning lessons in communication and managing expectations along the way.
Chris Barton talks to Ross Patterson, the watchdog who tackled fortress Telecom, to deliver lower prices for consumers.
For a handful of businesses, ultrafast broadband is already delivering major gains. But for many others, progress appears to be going ultraslow, reports Chris Barton.
New Zealand is gaining an international reputation for "extreme" and unpredictable regulation by the Commerce Commission, says Andrew Bascand.