Telecom is investigating claims a customer received an abusive text from its call centre after complaining of delays in her cellphone service.

Telecom has announced a profit of $80 million in the December quarter, down 23.8 percent on the same period last year in what it called a 'solid result'.

Google to build mega-fast broadband networks

Telecom admits misleading more than 130,000 of its broadband customers, the eighth time its been in trouble over the Fair Trading Act since 2003.

Telecom has reimbursed 150,000 customers whose broadband speed was slashed.

Telecom XT customers needing to contact emergency services are being told to use landlines instead of their cellphones while the network remains down.

The Commerce Commission has made an example of Telecom.