The untold story is that 60 per cent of New Zealanders have had at least one particularly bad customer experience in the past 12 months.

Paul Krugman identified the post-1980s as resembling the "gilded age" of the 1920s - one characterised by a high and rising concentration of income in the hands of a narrow elite.

The youth will have to pay higher taxes or cut govt services...

As if oil prices weren't enough to worry about, instant noodles are being blamed for an impending edible oil shock.

NZ firm sees growing market for green energy technology.

The Government has appointed the political raconteur and public relations man...

The pressure on ruling powers to hand out more goodies to the people will ultimately have to be paid for.

Authors offer tips to ambitious executives keen on gaining promotion.

There's great comfort in sticking to your routine, isn't there? That doesn't just apply to what you order at restaurants or how you have your coffee. Most people also stick to their routine at work, doing what they've always done.

Last year's tax reforms are not working...

'Both AMI and South Canterbury appeared not to have planned for disaster,' writes Bernard Hickey.

Why yank the reins on a poor old horse that isn't moving?

The first big decision of the new Financial Markets Authority is whether to lay criminal charges against any of Hanover Finance's directors.

Ever wondered why it seems New Zealanders can't ever seem to get ahead despite apparent GDP growth?

Experience in schools inspires not one, but three businesses.

Last year, Apple released a product. "This product is doomed to fail", said many experts. After all, the type of product had been introduced time and time again, and never succeeded.

Internet plan set to replace one monopoly with another.

Govt should beware of US intellectual property demands...