At the height of the aviation chaos caused by the ash cloud, I commented to my wife, "It's going to be interesting to see the outcome of this ... "

There's nothing like being left waiting at a chilly airport to make you appreciate Air NZ.

As desperate airlines clamber over each other for custom, passengers know they can demand more from in-flight catering.

The latest in a series of Air NZ promotional videos featuring US celebrities and the Jim Henson Company-created puppet Rico, has been released.

It's the refund you can claim when your airfare is non-refundable - but few travellers appear to know about it.

Heavy rain, sleet and snow is threatening parts of NZ. Follow developments and read reader reaction from your area.

Weather forecasters say worst of electrical storms over but heavy snow likely in south.

Thomas Stuker, a car sales consultant from Chicago, has racked up 10 million miles flying United.

A friend of the Jetstar urinator says he is a "party guy", but the incident was out of character and that "he never really gets into that state...

I've just used one of the European budget airlines for the first time, and found it very good.

Silver Ferns' coach Ruth Aitken says her son's urination in the aisle of a Jetstar flight to Singapore has left her and her husband...