The Country
  • The Country home
  • Latest news
  • Audio & podcasts
  • Opinion
  • Dairy farming
  • Sheep & beef farming
  • Rural business
  • Rural technology
  • Rural life
  • Listen on iHeart radio

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • Coast & Country News
  • Opinion
  • Dairy farming
  • Sheep & beef farming
  • Horticulture
  • Animal health
  • Rural business
  • Rural technology
  • Rural life

Media

  • Podcasts
  • Video

Weather

  • Kaitaia
  • Whāngarei
  • Dargaville
  • Auckland
  • Thames
  • Tauranga
  • Hamilton
  • Whakatāne
  • Rotorua
  • Tokoroa
  • Te Kuiti
  • Taumurunui
  • Taupō
  • Gisborne
  • New Plymouth
  • Napier
  • Hastings
  • Dannevirke
  • Whanganui
  • Palmerston North
  • Levin
  • Paraparaumu
  • Masterton
  • Wellington
  • Motueka
  • Nelson
  • Blenheim
  • Westport
  • Reefton
  • Kaikōura
  • Greymouth
  • Hokitika
  • Christchurch
  • Ashburton
  • Timaru
  • Wānaka
  • Oamaru
  • Queenstown
  • Dunedin
  • Gore
  • Invercargill

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In

Advertisement
Advertise with NZME.
Home / The Country

Westpac Bank's April 1 closure of Pahiatua branch is no joke

By Steve Carle
Bush Telegraph·
4 Mar, 2021 12:55 AM3 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Pahiatua's Westpac Bank is to close on April 1.

Pahiatua's Westpac Bank is to close on April 1.

By Steve Carle

Westpac Bank in Pahiatua is to close on April 1, but it's no joke.

This follows the closure of ANZ Bank on December 8, 2017 then the BNZ Bank in Pahiatua.

This leaves the town with Kiwibank as the last bank remaining.

South Wairarapa mayor Alex Beijen has delivered a petition to Parliament on behalf of 33 mayors (including Tararua District mayor Tracey Collis) urging banks to reinstate rural branches across New Zealand.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

Beijen presented the petition to high-ranking government officials on Tuesday, March 2.

"The banks have abandoned rural New Zealand, then pretend they are helping them by popping in an ATM and telling the national press about what a good idea this is. The closures were a case of maximising profit at the expense of our communities," he said.

"Following a consultation period, we have confirmed to staff that we'll be proceeding with the closure of our Pahiatua branch," said a Westpac NZ spokesperson.

Advertisement
Advertise with NZME.

"The last day it will be open for transactional services is likely to be Thursday, April 1. We continue to work with and support the three affected employees.

"Over-the-counter transactions in branches have fallen by 33 per cent in Pahiatua in the past year and have fallen 65 per cent nationally in the past four years.

"There are now 100 log-ins to online banking for each transaction in a branch and Covid-19 has only accelerated these trends.

"Our Pahiatua customers will continue to be able to use other bank ATMs in the town for free. A full range of banking services is available five days a week at our Terrace End and Masterton branches, and three days a week at our Dannevirke branch. Our full service lobby at Terrace End offers transactional services 24 hours a day, seven days a week.

"Most households in New Zealand have access to either a landline, mobile phone or computer which gives them 24-hour access to banking. We encourage customers to talk to us about their banking options."

■ News that Kiwibank is closing seven branches, five with direct impact on rural communities, is disappointing, says Rural Women New Zealand (RWNZ).

"Reductions in services in rural communities is causing a deeper inequity of the provision of those services, compared with urban communities, adding pressures that are just not needed in this current social and economic climate," says national president Gill Naylor.

"RWNZ hopes that Kiwibank might use the agency model with other businesses to ensure that banking services continue to be offered in rural centres.

"While we appreciate the need to streamline businesses and one solution is the agency model, there needs to be continued support for people to transact their daily lives in dignity.

"An agency model needs to provide spaces for private, complex discussions - it is not acceptable for people to be discussing their personal banking requirements with staff, while standing in a line of others who just want to pay a bill.

Advertisement
Advertise with NZME.

"RWNZ believes that rural communities need services close to where they live - this is particularly important for those where distance and lack of internet connectivity are more sharply felt.

"We would like to see rural proofing carried out before decisions are made to remove or reduce services, this will ensure that rural communities do not continue to miss out," says Mrs Naylor.

Save

    Share this article

Latest from The Country

The Country

Beekeeper advocacy group comes under pressure

The Country

The Country: Luxon on coalition friction

The Country

Man lost wife and daughter in Waiuku triple-fatal


Sponsored

Solar bat monitors uncover secrets of Auckland’s night sky

Advertisement
Advertise with NZME.

Latest from The Country

Beekeeper advocacy group comes under pressure
The Country

Beekeeper advocacy group comes under pressure

Rifts among industry groups, charities and agencies in the beekeeping industry.

16 Jul 03:00 AM
The Country: Luxon on coalition friction
The Country

The Country: Luxon on coalition friction

16 Jul 01:42 AM
Man lost wife and daughter in Waiuku triple-fatal
The Country

Man lost wife and daughter in Waiuku triple-fatal

16 Jul 12:37 AM


Solar bat monitors uncover secrets of Auckland’s night sky
Sponsored

Solar bat monitors uncover secrets of Auckland’s night sky

06 Jul 09:47 PM
NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP