East Coast Regional Director Naomi Whitewood says "We’re working hard to do the best for our whānau and ensure they get consistently good service. Most of the time we get it right and where we don’t get it right, we are committed to putting it right."
Latest Video
Kura brings Te Wiki o Te Reo Māori to Whangārei CBD
Hora Hora Primary School bought an impromptu performance to Whangārei Central on Monday
Sit, stay, read! NZ’s Top Dog with a Job is crowned
Reporter Sasha is at Te Kete Aronui where New Zealand’s newest Top Dog with a Job is hard at work, helping Rototuna kids love reading as much as she does!
Inside the Rovers: The Ice Man
By day, Cameron Emerson packs ice and delivers it by truck around Hawke’s Bay. On the weekends, he’s cool under pressure for Napier City Rovers. Video / Neil Reid
Judge summation in Philip Polkinghorne murder trial
Justice Lang provides instruction to the jury as they head into deliberations on Thursday morning.
Vincent Farane on Company B’s The Next Wave at Herald Theatre
Vincent Farane discusses Company B The Next Wave, mentoring young dancers at the Herald Theatre. Discover the creative process behind this inspiring initiative!Video / Dean Purcell
Winston Peters unleashes on standards in Parliament
New Zealand First leader delivers fiery speech. Video / Parliament TV
Matt Heath is leaving Radio Hauraki
Matt Heath is leaving Radio Hauraki’s breakfast show to become the new co-host of Newstalk ZB’s Afternoons programme. Video / Radio Hauraki
Rich: The meaning of wealth in New Zealand
Commerce commissioner Andrew Bayly laments 'extraordinary attitudes to wealth' in NZ. Video / RNZ
Police investigate East Auckland firearms incident
Armed police scope out the scene on Waddell Ave, Pt England. Video / Supplied
Listen: Rotorua hunt hounds howling at 4am
Tom Stephenson says he hears the hounds from his property daily. Video / Supplied
Seven-year-old quad-drifter in stilettos!
Reporter Jessie stomps the catwalk with superstar Finlay Grey, a Westie biker with his own style shredding the dirt and putting the 'glamour to the pedal'.
Focus: Calls for change after Auckland construction site’s block walls collapse
Scaffolding and up to eight block walls, each around 3m high toppled over like dominoes on a site in Auckland’s Glen Innes on May 16. Video / Carson Bluck, Cheree Kinnear
Chris Hipkins speaks about the latest poll results
Chris Hipkins believes he has the backing of the Labour Party caucus as he prepares to jet off to the United Kingdom.
Polkinghorne case: A summary of the closing submissions from Crown and defence
The jury charged with deciding whether Auckland eye surgeon Philip Polkinghorne murdered his wife is expected to begin deliberating soon.
Police to prosecute the Comancheros as an organised criminal group
Police Commissioner Andrew Coster announcing the latest phases of several linked investigations that has led the police to prosecute the Comancheros as an organised criminal group.
Commissioner on abuse claims
Police Commissioner Andrew Coster has addressed claims of sexual abuse against former Cabinet minister Aussie Malcolm who died last week aged 83. Video / Mark Mitchell
The Horokiokio Pā site overlooking the Waipā River
The Horokiokio Pā site will eventually be accessible to the public via the Ngāhinapōuri Walkway along the Mangahia Stream. Video / NZ Herald
MetService Severe Weather Warning: Tuesday 17th September
MetService Severe Weather Warning: Tuesday 17th September Video / MetService
Focus Live: Police update investigation into the Comancheros
Police announcement on an investigation into the Comanchero Motorcycle Gang.
Tory Whanau on the cost of living crisis
Wellington mayor Tory Whanau says she is feeling the cost of living crisis. Video / Mark Mitchell
Wanaka St opening
Tikipunga Primary School students greet visitors at the opening of Kāinga Ora's 55-home Wanaka St development, at the former Tikipunga Tavern site. Video / Kāinga Ora
More wild weather to hit the country
Thunderstorms, snow and strong winds are expected across the North Island.
Breanna Muriwai disappearance
Police guard property linked to search for missing woman’s remains after ‘deliberately lit’ fire
Breanna Muriwai search and chilly blast hits NZ | Focus Morning Bulletin September 17, 2024
Police search property in hunt for Breanna Muriwai's remains, wild weather hits parts of the country and suspect in Trump assassination attempt appears in court.
Special students give the Olympics a try at Try Games 2024
Olympic fever has hit Mt. Richmond and Rosehill Special Schools! Reporter Madeleine gets an exclusive preview of the prep for Try Games 2024.
MetService Weather: 16th of September - 18th of September
MetService Weather: 16th of September - 18th of September. Video / Metservice
Family appeal for more information after car rammed
A ute rams Jonzy Brandt's unoccupied car during a late-night hit and run in Hastings. Video / Supplied
Te reo Māori is everyday for Far North District Council
Ngā Puawai Ō Ngāpuhi rings out in celebration of Far North District Council voting to keep its Ngā Tai o Tokerau Māori Ward for the next local elections in 2025.
Cellphone ban and patch laws | Focus Morning Bulletin September 16, 2024
Mount Albert Grammar hails cellphone ban, Waiheke Island vineyard’s $600,000 fine and the new gang patch law causing an uproar.
Markets with Madison: Super Fund
Our sovereign wealth fund is set to double in the next decade. How will its new CEO meet its growth demands? Video / Cameron Pitney
Kiwi hip hop kids show Raygun how it’s done
Reporter Grace checks out Aotearoa’s finest young hip hop teams as they battle it out at the Zespri AIMS Games 2024. Who will take the gold? Video / KKN
PM Christopher Luxon addresses Aussie Malcolm accusations
PM Christopher Luxon addresses revelations that former National Party minister Aussie Malcolm has been accused of historical child sex abuse.
Focus: PM Christopher Luxon and Mark Mitchell talk Auckland crime after his police ride-along
PM Christopher Luxon and Police Minister Mark Mitchell talk Auckland crime after the Prime Minister has been for a police ride-along. Video / NZ Herald
PM Christopher Luxon goes for a police ride-along with Auckland Police
PM Christopher Luxon goes for a police ride-along with Auckland Police.
Stacey Jones joins Jason Pine on Newstalk ZB
Rugby league enthusiasts are in for a treat as Kiwis head coach Stacey Jones joins Jason Pine on Newstalk ZB live in the studio.
Medicinal cannabis concern, business travel to soar | Morning Bulletin 15 September, 2024
Concerns roadside testing unfairly penalises medicinal cannabis users. Business travel to soar in 2025. Criticism over private school funding for diplomats. Video / NZ Herald
Inside the Westpac rescue helicopter
Inside the Westpac rescue helicopter with the NZ Herald. Video / George Heard
Chicken and chickpea traybake
Traybakes are a great option for a nutritious family meal. Video / Fresh Media
Midnight Search for Missing Fisherman at Nine Pin
Last night, Papakura Coastguard volunteers along with Titirangi Volunteer Coastguard were paged at midnight to assist in the search for a fisherman reported missing off the rocks.