Small BusinessSmall business: Customer service - James DobsonJames Dobson, designer of Jimmy D and co-founder of Children of Vision, a physical and online clothing boutique carrying a selection local and imported cult fashion labels such as Deadly Ponies, Bernhard Willhelm, Company of Strangers and Jimmy D.06 Aug 02:00 AM
Small BusinessSmall business: Customer service - Rob ChemalyRob Chemaly, General Manager, Retail, Foodstuffs on what kind of customer service he is looking for from small food businesses.06 Aug 02:00 AM
Small BusinessSmall business: Customer serviceOf course every small business owner will wax lyrical about how important customer service is to them. I asked the companies featured this week to come up with some specifics so you could all compare it with what you do.06 Aug 02:00 AM
Small BusinessSmall business: Customer service - I Love PiesMaree Glading and business partner, Jessie Stanley, are The lovely little food company, a boutique food business that produces a range of handmade gourmet pies called I Love Pies.06 Aug 02:00 AM
Small BusinessSmall Business: Customer service isn't skin deepOne of the biggest bugbears of management consultant Vivianne Bryant, owner of Auckland's Bare Waxing and Skin Centres, is over-familiarity by staff with clients.05 Aug 01:00 AM
OpinionDebbie Mayo-SmithDebbie Mayo-Smith: Three places to look for increased effectiveness04 Aug 09:30 PM
Small BusinessSmall business: Fast growth - Allan WilloughbyAllan Willoughby - Business Development Manager at BlueBerryIT, a full service IT company based in Nelson which offers IT services, sales and support to businesses of many sizes and shapes.02 Aug 01:30 AM
Small BusinessSmall business: Fast growth - Mark SceatsManaging Director, Mark Sceats, founded SureFire Search 12 years ago, a specialist online marketing agency that focuses on search engine optimisation, search engine advertising, display advertising and web analytics and online strategy.02 Aug 01:30 AM
Small BusinessSuccess: Great caterer back on the boilChef looks forward to busy summer, after fightback from breast cancer.01 Aug 07:00 PM
Small BusinessSmall business: Fast growth - jeweller Benjamin ClarkBenjamin Clark of Benjamin Black Goldsmiths has a contemporary jewellery design studio and workshop based in Nelson and an online business.01 Aug 02:45 AM
Small BusinessSmall business: Fast growth - Chris PescottChris Pescott, CEO – Perceptive, a market research company that specializes in customer experience research for a NZ and Australian client base.31 Jul 02:30 AM
Small BusinessSmall business: Fast growth - Angus OgilvieAngus Ogilvie, Managing Director, Generate Accounting Group on small businesses handling very fast growth.31 Jul 02:30 AM
Small BusinessJuliette Hogan and the business of fashionMaking it doesn’t come easy in the changing world of fashion. With her business about to turn 10, designer Juliette Hogan talks to Zoe Walker about her complex relationship with the industry.30 Jul 05:30 PM
Small BusinessSmall business: Fast growthIt seems the main concern for small businesses when they have a big growth spurt is cash flow.30 Jul 02:00 AM
Small BusinessSmall Business: Business coaching - Custom ResidentialCustom Residential founder says firm wants to give vendors a more bespoke service.29 Jul 08:30 PM
OpinionDebbie Mayo-SmithDebbie Mayo-Smith: The world won't end if you don't cook them dinner28 Jul 09:30 PM
Small BusinessSmall Business: Rapid growth - in any languageRapid growth for a new business is exciting and daunting at the same time.28 Jul 09:00 PM
Small BusinessExpansion is great - just make sure you're ready for itBeing set up from day one as if you were a big, replicable business, as espoused by Michael Gerber in The E-Myth, is a good way to start.28 Jul 05:30 PM
Small BusinessSmall business: Remote location no barrier for retailerStarting a business always comes at a cost, and for Linley Butler it was her orange VW Beetle...25 Jul 05:30 PM
Small BusinessSmall business: SMEs hiring staff - Brett WellsBrett Wells, director of Rockshop, a music business which has 30 stores in New Zealand.25 Jul 02:00 AM
Small BusinessSmall business: SMEs hiring staff - Clare ParkesClare Parkes, CEO Clarian Human Resources which works with business owners and HR professionals to maximise their people resources through challenge, development and change.25 Jul 02:00 AM
Small BusinessFilmmaker's software start-up fundedA Wellington filmmaker has attracted $600,000 in start-up funding for his cloud-based video sharing software.24 Jul 02:20 AM
Small BusinessSmall business: SMEs hiring staff - Paul RobinsonPaul Robinson, Director of recruitment and HR specialists, Randstad.24 Jul 12:00 AM
Small BusinessSmall business: SMEs hiring staff - Terri GraceTerri Grace, shareholder and marketing manager of Global Beauty since 2002.24 Jul 12:00 AM
Small BusinessSmall business: SMEs hiring staff - Chris CaldwellSince 2002, Homesell has helped Kiwi homeowners sell their property without the use of a real estate agent or paying commission.23 Jul 02:00 AM
Small BusinessSmall business: SMEs hiring staff - Shona GrundyShona Grundy, CEO and co-founder of Trigger Happy.23 Jul 02:00 AM
