OpinionDick Brunton: Successful customer service has to come from the heartThe untold story is that 60 per cent of New Zealanders have had at least one particularly bad customer experience in the past 12 months.25 Apr 05:30 PM
Small BusinessJapanese blackouts push Kiwi solar lightcap salesA local inventor who devised a solar powered lighted cap has started marketing to Japanese consumers, hit by power blackouts after last month's earthquake and tsunami.21 Apr 05:30 PM
Small BusinessCapital fund out to grow NZ start-upsLocal start-ups are facing massive challenges securing expansion-phase funding, says the head of a new venture capital fund that aims 19 Apr 05:30 PM
Small BusinessTechnology affecting work-life balance: surveyMany Kiwis find it difficult to 'switch off' when they are away from the office because of the technology they have at their disposal.19 Apr 12:15 AM
OpinionSuccess: Partners sell Kiwi expertise to AsiaNZ firm sees growing market for green energy technology.17 Apr 09:30 PM
Small Business<i>Anthony Doesburg</i>: Quake's shock brings web team back to basicsTech editor turned to providing news sheets for embattled residents.17 Apr 05:30 PM
Small BusinessOne suburb - two separate worldsMeadowlands, a shopping centre in one of the most Chinese parts of Auckland, tells a story of how NZ is...14 Apr 05:30 PM
Small BusinessMore redundancies at Pike RiverA third of the remaining employees at Pike River Mine on the West Coast are set to lose their jobs.14 Apr 06:27 AM
Small BusinessBuilding a business empire by raising the barWhile other students were busy partying their way through university, three Dunedin mates launched their business empire.12 Apr 05:30 PM
