A top Auckland restaurateur says diners need better service more than a spectacular view.

An Auckland firm has rolled out an ingenious use for the byproducts of an unlikely combo - sheep and coffee.

Peter Boxall asks: What makes the workforce happy, and how can we build on it?

Let's look at why customer service is so important to the bottom line.

ACC's workplace accident compensation scheme will be opened up to private competition from October next year, with the well-signalled change among proposals detailed in a discussion document on ACC reforms released today.

Hundreds of retailers will be reduced to cash-only trading tomorrow as Paymark begins the process of disconnecting non-compliant eftpos terminals from its network.

The New Zealand dollar rose to as high as 82.5 US cents after a National Bank Survey showed a big jump in business confidence.

Duo faced long struggle before finding a market for stormwater-treatment technology.

How to get brand new clients and customers by doing three simple things each morning...

Christchurch professionals, used to five star CBD style before the February earthquake are now setting up shop above car yards and outboard motor stores.