
Jack Tame: Apologising a sign of decency
COMMENT: Ask CEO of United Airlines if he thinks all publicity is good publicity.
COMMENT: Ask CEO of United Airlines if he thinks all publicity is good publicity.
Some inside knowledge and tips to lessen the chance of being bumped off a flight.
Airlines have overbooked flights since the 1940s, it's a problem as old as aviation itself
Airline apologises for 'unfortunate experience' which left travellers upset and angry.
The contract included with every ticket suggests United in fact breached its contract.
United Airlines is in a major crisis after it decided to "re-accommodate" a passenger.
American Airlines will cancel flights here for two months.
Air NZ has warned people to expect significant disruption to flights across the country.
Embattled United CEO accepts responsibility for treatment of passenger.
If you can't remember the last crisis United had, it's a good sign this one will pass too.
United has backed off the initial claim that the flight was overbooked, reports say.
Apologising is an art, and United Airlines CEO got it way wrong.
United has struggled to contain fallout over a passenger's forcible removal from a flight.
The FCC are dropping a proposal to ban cellphone use during air travel.
Air New Zealand has been recognised among top airlines in a new travellers' survey.
United Airlines drags a person off a plane and keeps raking in record profits.
Airlines within New Zealand overbook flights, but say this rarely causes problems.
Ex-employee of Sunair must pay $66,600 after bidding against his boss for a contract.
Jodie King deals with more than 46,000 people applying for jobs at Air New Zealand.
Qantas CEO says Sydney-London and Melbourne-London route has 'real possibility'.
Cathay Pacific has taken a stake in a company producing bio fuel out of city waste.
The quest for commercial-scale aviation biofuel is proving to be a long haul journey.
Spending at 26 airport retailers and on parking will count in loyalty programme.
Airways is probing why a system to help planes land at Wellington failed in heavy rain.
Figures from aviation consultants OAG reveal where the biggest airlines are concentrated.
Air New Zealand's new short-haul international planes will have wider seats.
A US tourism chief's fears about the Trump impact are not being felt by Hawaiian Airlines.
Air New Zealand has admitted cheap fares to Hawaii were a mistake.