Airlines'Very frustrating': Air NZ call centre swamped, customer waits more than four hoursCustomers have been unable to reschedule and cancel bookings over the phone.11 Jul 09:44 PM
Airlines'Absolutely not fair': No refund after cancelled flight could breach rulesWild weather, sickness and engineering issues have forced flight cancellations.11 Jul 07:04 AM
PremiumPremiumAirlinesTravel squeeze: Pilots' warning - and a plea"I'm expecting most people will want to come back to the industry that they loved."11 Jul 05:32 AM
PremiumPremiumAirlinesThe airline insider: What sector head saw from fuel crisis to CovidAnd why he's changing lanes after five years.08 Jul 05:30 AM
PremiumPremiumAirlinesAir NZ's hiring blitz: What it takes to get a job at the national carrierThe airline shed a third of its staff early in the pandemic - now it's building back fast.07 Jul 05:42 AM
PremiumPremiumAirlinesAuckland-based Airwork reveals six planes stranded in RussiaWealthy Chinese owner forced to pump in more money.07 Jul 05:35 AM
AirlinesAloha Hawaii: Airlines back flying to holiday hotspot for KiwisOne airline boss says demand for some travel periods stronger than 2019.02 Jul 05:00 PM
PremiumPremiumAirlinesInside Air NZ's cabin overhaul: Hard truths behind the revampAirline faces up to where it's going wrong now and what's driving changes.30 Jun 05:45 AM
PremiumPremiumAirlinesQantas' NZ lounges reopen: What's new for frequent flyers?Lounges opening up a further sign of strong air travel recovery.30 Jun 05:40 AM
AirlinesRevealed: Sleep pods, help-yourself food - Air NZ's biggest cabin overhaul in decadesLong haul travel will be different aboard Air NZ - but passengers are in for a wait.28 Jun 05:00 PM
AirlinesChocks away: Air NZ restarts 14 international routesSoaring demand for travel means Air NZ is pouring capacity into its network.23 Jun 05:35 AM
AirlinesAir NZ offers cash incentives to attract workersThousands of Air NZ jobs were shed when Covid 19 reached New Zealand.22 Jun 09:59 PM
PremiumPremiumAirlinesFlying through Covid: The heavyweight airline serving NZ that's made a record profitResult comes as global figures show airline capacity back to 78% of pre-pandemic.17 Jun 05:43 AM
PremiumPremiumAirlinesFrom Brest to the Barrier: The marathon 18,000km ferry flight for Kiwi airlineSmall airline has flown through Covid - and now roaring inflation - but is still growing.16 Jun 05:44 AM
PremiumPremiumAirlinesTravel rebound: Wendy Wu Tours heads back to JapanDuring Covid the group travel specialist expands reach and does some housekeeping.16 Jun 05:22 AM
PremiumPremiumAirlinesAn extra $77k to fill a Dreamliner: 'Perfect storm' engulfing Air NZTurbulence ahead: "It's going to be volatile for a little bit longer yet".15 Jun 05:42 AM
AirlinesPre-departure Covid tests set to be scrapped next weekThere has been pressure to ditch the tests for weeks.15 Jun 05:40 AM
PremiumPremiumAirlinesDo Auckland port's woes lie in ditching of council assets expert?Councillor suggests decision to save money on experts may have backfired.13 Jun 06:00 AM
PremiumPremiumAirlinesSky-high airfares: How Govt could help ease travellers' painThe United States has just dropped pre-departure testing - when will NZ?12 Jun 04:00 AM
AirlinesLess bad: Air NZ expects to trim losses on strong travel bounce backAirline is enjoying strong demand for travel as restrictions ease.09 Jun 09:19 PM
PremiumPremiumAirlinesGlobal travel is surging - and so are airfares"We've never seen anything of that scale," - Delta boss on 30 per cent fare rises.09 Jun 05:42 AM
AirlinesBorn on this particular date? How you can cash in on free Jetstar flightsLow cost carrier celebrates 13 years of flying domestic routes in NZ with giveaway.08 Jun 05:00 PM
AirlinesAir New Zealand appoints chief sustainability officerThe airline is placing an increased focus on addressing its environmental impact.06 Jun 09:18 PM
PremiumPremiumAirlinesWhy airline juggernaut is returning to NZ"There'll certainly be what I would describe as healthy airfares" - airline chief.06 Jun 03:30 AM
PremiumPremiumAirlinesWhat are they thinking? Psychologist on what's driving new travel trend for KiwisBooking trips closer to home and closer to take-off part of dealing with new 'Vuca' world31 May 05:00 PM
PremiumPremiumAirlinesZero gravity beds and lobster: Inside Singapore Airlines' remodelled flagship loungesHigh demand for first and business class travel gives airlines renewed confidence.31 May 01:00 AM
PremiumPremiumAirlinesDestination Dallas: What airline competition over Texas means for Kiwi travellersAmerican Airlines and Air NZ compete with non-stop flights to Lone Star State.27 May 05:00 PM
AirlinesAmerican Airlines returning to New Zealand in OctoberThe return of the US carrier over summer is another sign of the aviation recovery.26 May 07:40 PM
PremiumPremiumEditorialEditorial: Flight path back to sustainable tourismOPINION: Our editorial on welcome arrivals in the resort town as tourists begin to return.26 May 05:00 PM
Airlines'Emotional': One of NZ's oldest passenger planes completes final flightA Convair 580 owned by Air Chathams has been flown from Auckland to Wānaka for retirement.21 May 09:11 PM
PremiumPremiumAirlinesTurnaround: Singapore Airlines back into operating profitSales for the next three months are approaching pre-pandemic levels.18 May 09:28 PM
PremiumPremiumAirlinesAirways boss quits after tumultuous Covid years, control tower closure U-turnsPlans to close regional control towers, announced when Covid hit, have been reversed.12 May 11:36 PM
PremiumPremiumAirlinesHeading back into the world? Here's the busiest day for flying this yearAnalysts pick the busiest day when already strained aviation will be further stretched12 May 02:00 AM
AirlinesTravel boost: Pre-departure tests on way out, cruise ships returnAirlines say the pre-departure tests need to go straight away.11 May 05:32 AM