Air New Zealand's Chief digital officer Nikhil Ravishankar talks on the ways the airline are trying to improve the customer experience and how going paperless bag tracking is apart of that. Video / NZ Herald
Air NZ’s new approach to baggage travel
Subscribe to listen
Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber? Sign in here
Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
