The plane: An ATR72.
Airport Experience: Signs insisting the regional airlines were on the left confused me as to where I was supposed to check in. But once I worked it out (handy hint: not in the regional airlines area) the electronic self-check-in was quick and relatively easy. My ID was entirely unnecessary.
Seat: 8C. Aisle seat. Midway down the plane, directly under the wing and behind the propeller.
Price: One-way fares start from $53.
On time: Three planeloads of passengers were efficiently herded aboard their respective planes and although we had to wait for a passenger who endured the ignominy of being called by name, we were only five minutes late. We made up the time and arrived five minutes early.
Other passengers: Mostly Kiwi couples, duty-free bags suggesting a return from an international holiday.
My seatmate was a young teenager who, worryingly, rested his elbows on his tray table, head in his hands and looked particularly pale during the bumpy approach into Napier.
Toilet: Tiny, no handtowels and smelled so bad that for the continued health of the next user, I sprayed the space generously with a "Fresh and Clean" air freshener I found while rifling through the little compartments in search of handtowels. You're welcome.
Onboard refreshments: Water (tepid), coffee or tea and a Cookie Time cookie.
Crew: One male, one female, neither of whom cracked a smile throughout the flight.
Would I fly again: Yes despite the safety videos making the airline look more fun than it is.