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All Fonterra employees were following very strict Government guidelines to protect themselves and the community from Covid-19 said Swales.
While Farm Source retail stores will be closed, customers could continue to shop online.
"We are continuing to keep the wheels turning and to keep the business going."
The health and safety of the co-op's people was "our number one priority" during alert level 4 said Swales.
"We've put in place a number of precautions to keep our employees safe, which includes social distancing [and] using technology to carry out meetings or conversations that would usually happen face-to-face."
Swales added that employees over 70-years-old and with underlying health problems had been sent home, along with all staff able to work from home.
Temperature testing was also on-sites for employees required to be in the workplace, to make sure everybody stayed safe during the outbreak.
Also in today's interview: Swales updated what was happening in Asia and the Australian markets.