"We conducted interviews for the position of pet therapist and one of the patients, as well as the staff, helped with the process. We couldn't decide between the two well-qualified applicants (Jessie and Felicity), and so just had to get both.
"Intensive Care is a stressful environment, and the visiting dogs not only help patients but they are able to interact and bring joy to families who are also coping with a very difficult time, with their loved ones being unwell.
"The dogs are great for staff as well- where a cuddle and a pat never goes astray and can make a huge difference to stressful and demanding jobs.
"Not every patient can pat the dogs, like those whose immune systems aren't working properly - but they get to see a little a bit of normality with a dog wandering around and even that can make a difference, " she said.