Kelly believes what puts her salon up above the rest is her staff.
"We're basically a family, all of us get along so well.
"I think the coolest thing is we all know our clients' kids names, their husbands and their dogs."
Small signs with details on how to vote are situated on the nail tables and Kelly jokes she didn't have to pay her clients too much to vote for them.
Now, after the winning news, Kelly is shouting a bottle of champagne for her staff to thank them for their service.
"I'm just so chuffed that we won, I actually can't believe we were nominated in the first place."
The Hits presenter Paul Hickey said when the results were finalised it was a clear-cut win for Extreme Beauty.
"It's great to see the excitement from the Extreme Beauty team after reading some of the fantastic comments from their voters.
"They do a fabulous job and deserve the win."
Hickey said the next category is the final category in the year-long search for Rotorua's Top Shops and Must-Do's.
"It's not a shop, we're looking for another one of our city's 'must-do's' and it's part of the business community which is getting set for a very busy time."
The last category will be revealed on The Hits on November 4.
