A loyal customer who wrote a three-star online review of a local eatery in Napier has been banned from the cafe.

Marianne Gannaway would love to go back to Ajuna cafe - she loves their coffee.

But the cafe's owners aren't talking, despite requests and offers from Hawke's Bay Today to respond, and Gannaway isn't allowed on the premises.

She was banned after she wrote an online review earlier this year about Ajuna, which she thought was inoffensive and fair.


Through Google's review system, she said she loved Ajuna's food and found the coffee to be the best but described