Hawkes Bay Today
  • Hawke's Bay Today home
  • Latest news
  • Sport
  • Business
  • Opinion
  • Lifestyle
  • Property
  • Video
  • Death notices
  • Classifieds

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • On The Up
  • Sport
  • Business
  • Opinion
  • Lifestyle
  • Property
    • All Property
    • Residential property listings
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology

Locations

  • Napier
  • Hastings
  • Havelock North
  • Central Hawke's Bay
  • Tararua

Media

  • Video
  • Photo galleries
  • Today's Paper - E-Editions
  • Photo sales
  • Classifieds

Weather

  • Napier
  • Hastings
  • Dannevirke
  • Gisborne

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Hawkes Bay Today

CAB: Dealing with problems with the neighbours

By Jenny Pearce
Hawkes Bay Today·
16 May, 2021 06:00 PM5 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Napier CAB has moved to the ground floor of Bower House near The Warehouse.

Napier CAB has moved to the ground floor of Bower House near The Warehouse.

NC240221jennypearce.JPG

Napier CAB manager Jenny Pearce

NC120521Bower-House.JPG

The Napier Citizens Advice Bureau has moved offices and is now on the ground floor of Bower House, next to The Warehouse carpark. This week Jenny talks about neighbours.

Our first advice with neighbour problems is almost always to try and resolve any problem yourself by meeting and trying to discuss matters in as friendly a manner as possible. Invite them over for a coffee, or whatever, and try and talk through the issue so you are both aware of each other's points of view.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

A mutually agreed solution will always be preferable to a lengthy, costly, and bitter legal battle. Of course, we understand that this is not always possible, or maybe things have already progressed too far.

You may then need to know the legal situation and that is where we can be of some help. Here are just a few examples of the types of questions we get asked and the answers we might give.

The young people renting the house nearby regularly have noisy parties that go on until all hours. We cannot sleep and we've spoken to them, but that's made no difference. What can we do?

Advertisement
Advertise with NZME.

Here in Napier, the city council is responsible for noise control. You can ring them 24/7 on 835 7579 - noise control officers should respond promptly and if their noise measurement device confirms that the noise is excessive, they will instruct that it be quietened down. They have the power to confiscate the offending equipment, should this be necessary.

You should also contact the landlord or rental agency (if applicable) for the property. Most tenancy agreements include a stipulation that tenants must not cause disturbance to the neighbours. As a last resort, if all else fails, you can apply to the Environment Court for an enforcement order. But note that this involves you paying a fee, and probably a lawyer and maybe an acoustic consultant.

My neighbour has two dogs which regularly disturb us with their loud barking. Is there anything we can do?

Your first step is to start a record of when the dogs bark and for how long. The Napier City Council's animal control officers can be contacted during normal office hours on 835 7579. First, they will usually check that the owner has complied with the requirement that all domestic dogs be currently registered and microchipped. They may give dog owners advice on how to stop the problem, including anti barking collars. As a last resort, officers may remove the dogs.

A large tree on the neighbour's property is shading our place. We get no sun in the afternoons and they do not seem to care. Can they be made to remove or trim the tree?

We presume you have already talked to the owner of the neighbouring property, trying to see each other's point of view. Your only right to act yourself is in respect of any part of the tree overhanging the boundary.

You can trim branches or roots back to the boundary but remember – any wood or fruit removed belongs to the neighbour. But if the tree is not encroaching over your boundary, then unfortunately you have no absolute rights. It becomes a civil matter where you would need to mount a legal action through the disputes tribunal or district court. We would recommend seeing your lawyer.

The court can make an order for a tree or other structure to be removed if there is actual or potential danger to the applicant's life, health, or property; or if there is undue obstruction of a view; or if there is undue interference with the reasonable enjoyment of your land. In each case the court is required to balance the 'hardship' between the competing parties.

The boundary fence between mine and the neighbour's property is in poor condition. I want to replace it with a brand-new upmarket fence, and the neighbour won't agree to contribute. What are my rights?

Generally, you and the neighbour must go halves in the bill for a basic fence. If your proposal is for something much more elaborate and expensive than what the neighbour considers will suffice, then you could attempt a resolution by offering to pay a greater share than half. If the neighbour is totally unco-operative, do not proceed until you have served a fencing notice in the form prescribed in the Fencing Act 1978. We can help with this. It must give the neighbour 21 days to object.

Advertisement
Advertise with NZME.

Problems with shared access, easements and adjoining cross leased properties.

First, make every effort to come to some mutually satisfactory solution with your neighbour. If you contact us, we may have some suggested courses of action. But it can be a complicated area where we may recommend getting qualified legal advice. A lawyer will want to inspect the land title, lease documents, etc.

But I cannot afford to go to a lawyer.

At the Napier Citizens Advice Bureau, we operate a free legal clinic on Saturday mornings when a qualified lawyer will be in the bureau from 9.30-10.30am. It operates on a first come, first served basis. Bring all the relevant material and you will see our lawyer for approximately 10 minutes. This is usually sufficient time for you to get an expert opinion on what steps you should take to address your problem.

■ Napier Citizens Advice Bureau has moved premises. You will easily find us on the ground floor of Bower House, next to The Warehouse carpark. Open 9am to 4pm weekdays and 9.30am-10.30am on Saturdays. Phone 06 8359664 or email anytime to napier@cab.org.nz. No appointment necessary. We are here to help, and confidentiality is assured.

Save

    Share this article

Latest from Hawkes Bay Today

Hawkes Bay Today

Taradale scupper Pirates to continue club rugby reign

13 Jul 12:44 AM
Hawkes Bay Today

New Four Square and shops planned for Taradale town centre

12 Jul 06:00 PM
Hawkes Bay Today

‘Still there’: Removal of logging machine sent tumbling over cliff proving tricky

12 Jul 05:59 PM

From early mornings to easy living

sponsored
Advertisement
Advertise with NZME.

Latest from Hawkes Bay Today

Taradale scupper Pirates to continue club rugby reign

Taradale scupper Pirates to continue club rugby reign

13 Jul 12:44 AM

The Mighty Maroons send 'Red' off in style.

New Four Square and shops planned for Taradale town centre

New Four Square and shops planned for Taradale town centre

12 Jul 06:00 PM
‘Still there’: Removal of logging machine sent tumbling over cliff proving tricky

‘Still there’: Removal of logging machine sent tumbling over cliff proving tricky

12 Jul 05:59 PM
Landslide sparks evacuations, roads closed, homes flooded after storm

Landslide sparks evacuations, roads closed, homes flooded after storm

12 Jul 12:43 AM
Solar bat monitors uncover secrets of Auckland’s night sky
sponsored

Solar bat monitors uncover secrets of Auckland’s night sky

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • Hawke's Bay Today e-edition
  • Manage your print subscription
  • Manage your digital subscription
  • Subscribe to Herald Premium
  • Subscribe to the Hawke's Bay Today
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • Hawke's Bay Today
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • NZME Events
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • © Copyright 2025 NZME Publishing Limited
TOP