"However, not having these does not necessarily mean people are totally unprepared. Most homes have basic emergency supplies such as tinned food, a torch on their phone, essential items of clothing, toiletries and medicines."
He said emergency situations most likely to occur in Rotorua included storms, earthquakes, volcanic eruption or flooding.
"We can't assume that supermarkets or shops would have adequate supplies or would be easily accessible if an emergency situation erupted, so people should ensure they have some additional stock."
He said all the items didn't necessarily have to be in one place as long as people knew where they were.
"One of the most important parts of any emergency plan is knowing your neighbours because they would more than likely be the first people you would help or would help you.
"It's also important to talk with your family about how to re-unite if you're not together when a civil emergency happens."
An emergency supply kit should include:
• Up to seven days of food and water
• Food for your pets
• Something to cook on
• Torch/radio and batteries
• Warm and waterproof clothing and comfortable footwear
• First aid kit and medicines
• Toiletries
• Backpack
• Personal items such as important documents/passports/licences should be kept in a safe place
