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Home / Rotorua Daily Post / Business

The importance of image to business

By Michaela James
Rotorua Daily Post·
12 Aug, 2011 03:00 AM3 mins to read

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The old adage that image is everything is truer in business today than ever before.
In these days of websites, Facebook, Twitter and LinkedIn, the need to have a sharp professional image to professionally promote your business is critical.
The good old days when a business card was all you required are
long gone. Customers expect more - and rightly so.
There have been numerous studies demonstrating how businesses with a strong brand and image are more appealing and generate more confidence with customers than those without.
With advances in modern technology, a professionally-designed logo to help establish a brand isn't an exorbitant cost these days - even for a small business.
A logo or brand doesn't have to be an exotic creative masterpiece from a Parnell or Ponsonby design house. Good professional design is available in provincial centres.
It is, for example, possible to get a logo professionally designed and set up on a business card, letterhead and a website for between $1200-$1500. That more than covers the marketing basics for a small business.
Once you have a logo, you need to use it to maximum advantage. This is particularly true for smaller businesses.
Signage is critical and the old saying "a business with no sign is a sign of no business" has some merit.
Signs don't click off at 5pm. They don't ignore potential customers, require a pay rise or a KiwiSaver contribution and they work for you 24 hours a day, every day of the year.
Take, for example, a landscape gardener. He has his - or her - business card and vehicle signage, but a billboard sign on the fence where the landscaper is working is another promotion of the business. It promotes the landscaper's work.
The key to all branding is to have a professional look to your brand.
Cheap and cheerful may be cute temporarily, but it never pays off in the long-run. Stephen Covey, author of The 7 Habits of Highly Effective People says: "Start with the end in mind."
No one really wants an amateurish brand or sign for their business. The interesting thing is, when a business invests in a professionally-designed brand, the benefit is immediate. Not only for recognition by customers, but importantly for the business owner.
I have seen many examples where a business - particularly a small business - has bitten the bullet and had a professional brand developed with a resulting positive impact on the business owner's approach.
They develop a spring in their step and are proud to go out and promote their business more enthusiastically and positively, confident in the knowledge their business looks professional.
- Michaela James is the owner of Ready Set Business, an online branding and marketing consultancy

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