There is no denying that Tauranga has a major traffic problem.

Each day motorists are battling queues – and it's all coming at a huge cost for families and businesses.

Alternative transport is the likely answer to these woes but exactly how is the city going to make it all happen and get people on board?

As part of Gridlock – Tauranga's No.1 issue, we investigate where we're at with getting commuters out of their vehicles.

And we reveal new figures which show just how many people are now catching the bus and whether recent changes have made a difference.

In the gridlocked city of Tauranga, more people have started catching the bus.

But the ride over the past five months, since the launch of a new network, has been anything but smooth.

The Bay