Hawkes Bay Today
  • Hawke's Bay Today home
  • Latest news
  • Sport
  • Business
  • Opinion
  • Lifestyle
  • Property
  • Video
  • Death notices
  • Classifieds

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • On The Up
  • Sport
  • Business
  • Opinion
  • Lifestyle
  • Property
    • All Property
    • Residential property listings
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology

Locations

  • Napier
  • Hastings
  • Havelock North
  • Central Hawke's Bay
  • Tararua

Media

  • Video
  • Photo galleries
  • Today's Paper - E-Editions
  • Photo sales
  • Classifieds

Weather

  • Napier
  • Hastings
  • Dannevirke
  • Gisborne

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Hawkes Bay Today

Medical director quits in second shock for Hawke's Bay hospice

Hawkes Bay Today
11 Feb, 2010 12:30 AM3 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Hawke's Bay's palliative care facility Cranford Hospice will be put under the microscope in an investigation welcomed by management, who say they have nothing to hide.
It was the first of two bombshells for staff at the Hastings hospice yesterday with the medical director also disclosing he had resigned.
The independent investigation
into the standard of patient care at the Hastings hospice would begin once clinical experts were available.
It was initiated by the Hawke's Bay District Health Board, sparked by a complaint to the Health and Disability Commissioner and comes after months of turmoil for staff - some of whom signed a letter to show their discontent.
Nursing staff, in November, described working at Cranford as "hideous".
The district health board (DHB) would not say what the complaint to the commissioner was about.
Mike Harris, the medical director brought in as part of a restructure in 2007, would not give a reason for his exit yesterday but hospice director Barry Keane said his colleague would stay on until April.
"Mike originally stated his intentions in December and, despite my efforts to encourage him to stay, he has confirmed his intentions to me to move on to other challenges," Mr Keane said.
Former medical director Kerryn Lum lost her job as part of the restructure by Presbyterian Support East Coast (PSEC) and yesterday said she was sad events had escalated to the point where an investigation was needed.
"The Cranford clinical team has continued to do their very best under challenging circumstances," Dr Lum said.
"I believe the frontline staff have always, and will always, have the best interests of their patients and their whanau at heart."
Mr Keane welcomed the investigation and said the organisation was willing to be transparent and accountable for the care provided. "While I am sure the review may well highlight some things we can improve on, I am confident that it will show that the clinical team at Cranford Hospice provide very good care in line with best practice standards."
Shaun Robinson, the chief executive of PSEC, said the review would answer criticisms aired through the media and "show the public that Cranford has nothing to hide".
A team of auditors, which will include independent palliative care experts, will be set up by Technical Advisory Services who work for district health boards.
The review will replace the planned three-yearly audit.
The group of auditors are due to report back to the DHB at the beginning of April and a summary of their findings will be released to the public.
The DHB's acting general manager of planning and funding, Ken Foote, said the DHB received the complaint last week.
"The DHB has had a long relationship with Cranford and it is vitally important to us that Cranford offers the best end-of-life care," Mr Foote said.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.
Save

    Share this article

Latest from Hawkes Bay Today

Hawkes Bay Today

'Pretty cold': Wet weather grips Hawke's Bay before sunny break

13 Jun 12:52 AM
Hawkes Bay Today

NZ Herald Premium subscription special offer: Get the best journalism from here and abroad

13 Jun 12:00 AM
Hawkes Bay Today

Home sweet re-home for 80% of on-notice village tenants

12 Jun 10:06 PM

It was just a stopover – 18 months later, they call it home

sponsored
Advertisement
Advertise with NZME.

Latest from Hawkes Bay Today

'Pretty cold': Wet weather grips Hawke's Bay before sunny break

'Pretty cold': Wet weather grips Hawke's Bay before sunny break

13 Jun 12:52 AM

Showers and cold temperatures are expected in Hawke's Bay from Friday evening.

NZ Herald Premium subscription special offer: Get the best journalism from here and abroad

NZ Herald Premium subscription special offer: Get the best journalism from here and abroad

13 Jun 12:00 AM
Home sweet re-home for 80% of on-notice village tenants

Home sweet re-home for 80% of on-notice village tenants

12 Jun 10:06 PM
Premium
The addicts outside the stores: Threats, smashings and smeared faeces

The addicts outside the stores: Threats, smashings and smeared faeces

12 Jun 06:10 PM
The woman behind NZ’s first PAK’nSAVE
sponsored

The woman behind NZ’s first PAK’nSAVE

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • Hawke's Bay Today e-edition
  • Manage your print subscription
  • Manage your digital subscription
  • Subscribe to Herald Premium
  • Subscribe to the Hawke's Bay Today
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • Hawke's Bay Today
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • NZME Events
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • © Copyright 2025 NZME Publishing Limited
TOP