The devastated owner of a dog that attacked and injured a Hawke's Bay nurse making a home visit says her family has been fractured by the incident.

Pounamu Morunga-Cooper said she wanted her male mastiff-labrador cross called Smokey returned home by the Hastings District Council so her family could be whole again.

The council's Hearings Committee on Thursday heard the incident occurred on March 24, when the nurse was making a prearranged visit to a patient at a Bledisloe St, Hastings address.

What followed, according to Morunga-Cooper, was human error and miscommunication that she said she regretted had caused the