Despite submission closing in two weeks, some residents are still waiting for their Napier Port consultation documents to arrive.

Hawke's Bay Regional Council says it is aware of the situation, and is concerned the documents have not arrived.

Council chairman Rex Graham said the council is aware people have not received their consultation documents.

"Some people haven't received them, we don't know why, because we targetted everybody."

Advertisement

"It is a bit worrying."

He said there was a possibility to extend the consultation process, however it was not a decision he could make on his own.

The Our Port-Have Your Say document has not been arriving in people's letter boxes as it should have been. Photo / Supplied
The Our Port-Have Your Say document has not been arriving in people's letter boxes as it should have been. Photo / Supplied

"It's something I would be very sympathetic too, because you do need to have everybody have all the information in hand so they can make a conscious and intelligent judgement on this."

He said it is important to balance the need to resolve the ownership issue quickly, so work on a new wharf can get underway, with the right of people to be heard.

"We've got to balance that against everybody's right to be heard, and to be intelligently heard."

He said people who had not received their documents could access all the information on the website, at libraries across the region, or alternatively they can could the council and it will be posted to them.

Despite issues, council had already received more than 250 submissions.

"People are embracing this, people are thinking about it."

"It is catching people's imagination, and that's good."